Behaviour Mgmt & Crisis Intervention

This course is intended to teach students how to effectively respond to clients who are exposed to stress and to uncertainty in a helping profession environment. In this interactive course, participants will practice effective strategies and techniques for the management of conflict and for communication in stressful situations. Best practices in care-giving situations will be studied along with the impact of personal values, institutional settings, and other factors on dysfunctional behaviour. Self-care and self-evaluation of the care-giver will also be emphasized.
Course Code:
Area of Interest:
Education, Community & Social Services

Course Offerings

Thank you for your interest in this course. At this time, there are no upcoming classes scheduled. New offerings in future terms will appear below so you are encouraged to check back again throughout the year. To inquire about when upcoming classes might be planned, please fill in the form on this page and we will respond shortly.

Course Details

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