Behaviour Mgmt & Crisis Intervention

This course is intended to teach students how to effectively respond to clients who are exposed to stress and to uncertainty in a helping profession environment. In this interactive course, participants will practice effective strategies and techniques for the management of conflict and for communication in stressful situations. Best practices in care-giving situations will be studied along with the impact of personal values, institutional settings, and other factors on dysfunctional behaviour. Self-care and self-evaluation of the care-giver will also be emphasized.

Course Code: 
Area of Interest: 
Education, Community & Social Services

Course Offerings

Winter 2020

January 14, 2020 to April 21, 2020
Campus Code:
Days & Times:
Section Number: 50LC
Refund Policy: 14 days after course start date