Communications for Quality Assurance

In this course students will improve their competence in writing skills for successful communication in business, specifically in the quality assurance profession. Students will learn to plan, draft, write and edit business documents with attention to grammar. The course will stress the importance of adapting communication to the needs of the intended audience, selecting the appropriate writing strategy, and using language and style appropriate to the writer's audience. Students will learn and practice these skills through written communication tools used on the job like e-mail, letters, work instructions, procedures and reports.

Course Code: 
Area of Interest: 
Professions & Trades

Course Offerings

Winter 2020

February 10, 2020 to March 30, 2020
Campus Code:
Days & Times: Mon 6:00PM - 9:00PM
Section Number: 20WCM
Refund Policy: 1 business day before third class