Customer Service & Communication Skills

Overview

Customer Service & Communication Skills

This course emphasizes the importance of effective customer service and communication skills with clients and coworkers within an Food Service organization. Students will learn methods to overcome common barriers in communication and with conflict in the workplace. This course focuses on developing personal styles of communication useful in the food service industry.
Course Code:
COMM-1076
Area of Interest:
Health, Food & Medical

Course Offerings

Fall 2022

to
$207.10
Delivery:
Blended
Location:
Woodstock Campus - Metcalfe
Days & Times: Tue 9:00AM - 12:00PM Thu 9:00AM - 12:00PM
Section Number:
20WC,
Refund Policy:
1 business day before third class
to
$207.10
Delivery:
Online
Location:
London
Days & Times: Wed 6:00AM - 9:00PM
Section Number:
40LC
Refund Policy:
14 days after course start date
to
$207.10
Delivery:
Accelerated Blended
Location:
St. Thomas
Days & Times: Mon 9:00AM - 3:00PM Tue 9:00AM - 3:00PM Wed 9:00AM - 3:00PM Thu 9:00AM - 3:00PM Fri 9:00AM - 3:00PM
Section Number:
10ST
Refund Policy:
3 days before first class
to
$207.10
Delivery:
Online
Location:
Simcoe
Section Number:
40SC
Refund Policy:
14 days after course start date

Course Details

More details