Overview

Customer Service & Communication Skills

This course emphasizes the importance of effective customer service and communication skills with clients and coworkers within an Food Service organization. Students will learn methods to overcome common barriers in communication and with conflict in the workplace. This course focuses on developing personal styles of communication useful in the food service industry.

Course Code: 
COMM-1076
Delivery: 
Part-Time Studies
Area of Interest: 
Health, Food & Medical

Course Offerings

Winter 2019

April 9, 2019 to May 9, 2019
$252.70
Delivery:
In-Class
Campus Code:
Clinton
Days & Times: Tue 6:30PM - 9:30PM Thu 6:30PM - 9:30PM
Section Number: 08CL

Summer 2019

May 10, 2019 to May 31, 2019
$282.70
Delivery:
In-Class
Campus Code:
Simcoe
Days & Times: Wed 9:00AM - 12:00PM Thu 9:00AM - 12:00PM Fri 9:00AM - 12:00PM
Section Number: 10SC
May 17, 2019 to June 21, 2019
$227.70
Delivery:
In-Class
Campus Code:
Woodstock
Days & Times: Fri 9:00AM - 12:00PM Mon 9:00AM - 12:00PM Tue 9:00AM - 12:00PM Wed 9:00AM - 12:00PM Thu 9:00AM - 12:00PM Tue 9:00AM - 12:00PM Wed 9:00AM - 12:00PM
Section Number: 28WC
Refund Policy: 1 business day before third class