Overview

Customer Service & Communication Skills

This course emphasizes the importance of effective customer service and communication skills with clients and coworkers within an Food Service organization. Students will learn methods to overcome common barriers in communication and with conflict in the workplace. This course focuses on developing personal styles of communication useful in the food service industry.

Course Code: 
COMM-1076
Area of Interest: 
Health, Food & Medical

Course Offerings

Fall 2019

November 2, 2019 to November 16, 2019
$207.10
Delivery:
Accelerated In-Class
Location:
St. Thomas
Days & Times: Mon 5:30PM - 9:30PM Wed 5:30PM - 9:30PM Sat 8:00AM - 1:00PM
Section Number: 10ST
Refund Policy: 3 days before first class

Winter 2020

January 9, 2020 to March 12, 2020
$207.10
Registration Opens November 20, 2019
Delivery:
Online
Location:
London Campus Off Site
Days & Times:
Section Number: 40LC
Refund Policy: 14 days after course start date
January 16, 2020 to February 13, 2020
$262.10
Registration Opens November 20, 2019
Delivery:
In-Class
Location:
Woodstock Campus Off Site (XWC)
Days & Times: Thu 9:00AM - 3:30PM
Section Number: 08WCM
Refund Policy: 1 business day before third class
February 3, 2020 to February 7, 2020
$207.10
Registration Opens November 20, 2019
Delivery:
In-Class
Location:
St. Thomas
Days & Times: Mon 9:00AM - 4:00PM Tue 9:00AM - 4:00PM Wed 9:00AM - 4:00PM Thu 9:00AM - 4:00PM Fri 9:00AM - 4:00PM
Section Number: 10
Refund Policy: 7 days before class
February 14, 2020 to March 6, 2020
$262.10
Registration Opens November 20, 2019
Delivery:
In-Class
Location:
Simcoe
Days & Times: Wed 9:00AM - 12:00PM Thu 9:00AM - 12:00PM Fri 9:00AM - 12:00PM
Section Number: 10SC
Refund Policy: 1 business day before third class