Overview

Customer Service & Communication Skills

This course emphasizes the importance of effective customer service and communication skills with clients and coworkers within an Food Service organization. Students will learn methods to overcome common barriers in communication and with conflict in the workplace. This course focuses on developing personal styles of communication useful in the food service industry.

Course Code: 
COMM-1076
Area of Interest: 
Health, Food & Medical

Course Offerings

Winter 2020

April 4, 2020 to June 4, 2020
$207.10
Delivery:
Online
Campus Code:
London
Days & Times:
Section Number: 40LC
Refund Policy: 14 days after course start date

Summer 2020

May 14, 2020 to June 11, 2020
$207.10
Delivery:
In-Class
Campus Code:
Woodstock
Days & Times: Thu 9:00AM - 3:30PM
Section Number: 09WCM
Refund Policy: 1 business day before third class
May 22, 2020 to June 12, 2020
$262.10
Delivery:
In-Class
Campus Code:
Simcoe
Days & Times: Wed 9:00AM - 12:00PM Thu 9:00AM - 12:00PM Fri 9:00AM - 12:00PM
Section Number: 10SC
Refund Policy: 1 business day before third class
May 25, 2020 to May 29, 2020
$207.10
Delivery:
In-Class
Campus Code:
St. Thomas
Days & Times: Mon 9:00AM - 4:00PM Tue 9:00AM - 4:00PM Wed 9:00AM - 4:00PM Thu 9:00AM - 4:00PM Fri 9:00AM - 4:00PM
Section Number: 10ST