Overview

Customer Service & Communication Skills

This course emphasizes the importance of effective customer service and communication skills with clients and coworkers within an Food Service organization. Students will learn methods to overcome common barriers in communication and with conflict in the workplace. This course focuses on developing personal styles of communication useful in the food service industry.

Course Code: 
COMM-1076
Area of Interest: 
Health, Food & Medical

Course Offerings

Winter 2020

January 9, 2020 to March 12, 2020
$207.10
Delivery:
Online
Campus Code:
London
Days & Times:
Section Number: 40LC
Refund Policy: 14 days after course start date
February 14, 2020 to March 6, 2020
$262.10
Delivery:
In-Class
Campus Code:
Simcoe
Days & Times: Wed 9:00AM - 12:00PM Thu 9:00AM - 12:00PM Fri 9:00AM - 12:00PM
Section Number: 10SC
Refund Policy: 1 business day before third class