Overview

Customer Service & Communication Skills

This course emphasizes the importance of effective customer service and communication skills with clients and coworkers within an Food Service organization. Students will learn methods to overcome common barriers in communication and with conflict in the workplace. This course focuses on developing personal styles of communication useful in the food service industry.

Course Code: 
COMM-1076
Area of Interest: 
Health, Food & Medical

Course Offerings

Fall 2019

September 11, 2019 to November 13, 2019
$207.10
Delivery:
Online
Campus Code:
London Campus Off Site
Days & Times:
Section Number: 40LC
Refund Policy: 14 days after course start date
October 18, 2019 to November 8, 2019
$262.10
Delivery:
In-Class
Campus Code:
Simcoe
Days & Times: Wed 9:00AM - 12:00PM Thu 9:00AM - 12:00PM Fri 9:00AM - 12:00PM
Section Number: 10SC
November 2, 2019 to November 16, 2019
$207.10
Delivery:
Accelerated In-Class
Campus Code:
St. Thomas
Days & Times: Mon 5:30PM - 9:30PM Wed 5:30PM - 9:30PM Sat 8:00AM - 1:00PM
Section Number: 10ST
Refund Policy: 3 days before first class