Overview

Quality Principles & Team Building

This course will focus on the principles of Total Quality Management by examining organizational structure, methods and tools employed to implement a quality environment. Students will gain an understanding of quality management topics such as the concept of quality costs, continuous improvement and overcoming barriers to continuous improvement. Students will learn about types of teams, stages of teams and the key building blocks of successful teams, including personality types, building a culture of respect, and conflict resolution theories and strategies.

Course Code: 
MGMT-1190
Area of Interest: 
Professions & Trades

 

Thank you for your interest in this course. At this time, there are no upcoming classes scheduled. New offerings in future terms will appear below so you are encouraged to check back again throughout the year. To inquire about when upcoming classes might be planned, please fill in the form on this page and we will respond shortly.