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This course provides legal professionals with the knowledge and experience of conducting basic legal research of statutes, regulations and case law using different research media, including books, loose leaf services, CD-ROMs and online research systems.

This course will enhance the learning achieved in previous and prerequisite courses for medical transcription that students need to enter the field with confidence. Students will experience a practical and effective approach, with follow-up questions in each chapter to promote class discussion and exercises designed to reinforce concepts and procedures. Students will have a conceptual and...

This is a "learn to type" course. In this course students will learn keyboarding techniques using various methods. Keyboarding speed and accuracy will be emphasized. Proofreading and editing documents is covered. Research about repetitive stress injury and proper ergonomics will be included. The student should be able to achieve a speed of 25 to 30 net words per minute. (Note: It is to the student...

Introduction to Exceptionalities will discuss the special education field, factors affecting it, and the rights and general approaches to students with exeptionalities, their parents, professionals and support staff. "Behavioural and Emotional Challenged" will deal with the students with serious behavioural and/or emotional challenges and appropriate approaches (minor to major) to their education...

It sounds simple, but successful organizations recognize that customer satisfaction stems from a series of interconnected causes and disciplines. The foundation of creating a customer service culture is understanding expectations, going the extra mile, and being a customer advocate. The following provides the professional development you need to exceed your customers’ expectation today and every...

Today’s business environment relies heavily on the written word. Whether you’re answering email, writing a detailed report, or responding to a customer query, your effectiveness will be judged by your ability to write in a clear and concise manner. Regardless of what level of hierarchy you are at in an organization, business writing is a valuable skill that can have a positive impact on your...

If you don’t pay attention to detail and accuracy when preparing a proposal, it could cost you a contract! The following workshops will train participants the parameters and requirements to create winning proposals to increase organizational revenue and business. The Fundamental Basics of Proposal Writing 1/2 Day In today’s business world, it is impossible to win any contract without a winning...

Without some coaching and training in the art and craft of story management and interacting with reporters, few people manage the media well. Our workshops are designed for anyone in an organization who may be approached by members of the media and thrust into the spotlight. From planning messages to crisis communication, prepare to professionally represent yourself and your organization’s brand...

*Delivered Online For anyone beginning an IT career or looking to enhance their career opportunities these courses take you step-by-step through topics including interconnecting operating systems, network implementation and network support. The latest technologies and wireless networking, gigabit Ethernet and disaster recovery are all discussed. *The following courses are offered on an individual...

*Delivered Online From paper to pixels, sketches to screens, professional graphic designers, illustrators, and multimedia artists create the images that inspire and inform today’s media savvy consumers. In the insatiable gaming industry, animators and graphic designers bring static images to life using sophisticated software applications. In businesses, they design and create nuts-and-bolts items...