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This certification course will provide learners with an overview on all of the features and functionality of Caselines software. Users will be able to have hands on experience conducting basic tasks, along with key functions associated with inviting people to a case, uploading of documents and review of evidence. This certification is accredited through the Law Society.

Within this course, students consider their behavioural styles and discuss how to adapt their styles to confidently lead a team with authority without alienating team members. Students learn the skills to be active leaders who are clear, direct, and concise in their roles. Students examine the notions of being responsible for choices made and actively engaging people. The value of mutual respect...

This course reviews the driving characteristics of transformational leadership centred around inspiration, connection, encouragement and motivation. Students learn how transformational leaders inspire their teams to achieve goals, motivate them to be to be successful, and encourage them to be innovative. Students examine strategies to build team morale and develop rapport with a focus on a group's...

Social media marketing is at the forefront of digital marketing and for good reason. Students will learn the ads platform, how to select a targeted demographic audience, how to set a budget and duration as well as choosing a specific location for ads to appear. In this course you will: Learn how the ads platform is designed. Create a targeted ad campaign within the ads platform. Identify an...

Within this course, students will learn about influencer marketing and how to identify and connect with influencers that will help their business or brand grow. Students will learn about how to create influencer partnerships, how to create influencer campaigns and how to drive and measure the success of their campaigns. Learning Outcomes: Identify and define influencers to target and partner with...

Within this course, students will learn how to create effective content and how to manage content across various social media platforms. Students will learn about content creation best practices, useful tools and how to create a content calendar. They will also learn how to optimize content to drive engagement and build brand loyalty. Learning Outcomes: Identify social media content creation...

Within this course, students will learn how to successfully create a social media marketing strategy that will help a business market their product or service across various social media platforms. Students will learn about creating engaging social media content that will build a community and dedicated following. They will also learn how to effectively promote a business and sell on social media...

Learners will discover just how many social media tools exist and how each tool can integrate and provide support to a social media strategy. Students will learn about tools like HootSuite, Canva, Sprout Social, Buffer and how they can deliver on KPIs within an organization. Learning Outcomes: Identify the components of social media tools available in the industry. Demonstrate an understanding of...

This online course provides an overview of quality management systems. Students will learn about ISO quality system standards that are widely used in business today. The course covers: Quality Management Systems (QMS) and Total Quality Management (TQM), the ISO 9001:2015 standard requirements and their interpretation, auditing best practices and how to prepare for and conduct an internal audit of...

Workplace diversity presents both opportunities and challenges for organizations. While progressive employers value and promote workplace diversity, employees need to cultural competence to ensure a respectful and productive workplace. The course will focus on ethnic, religious and racial diversity, but students will also explore other aspects of diversity, including gender, age, sexual...