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Project management is a highly sought after discipline that involves the application of knowledge, skills and techniques to plan and execute projects effectively and efficiently. As the marketplace becomes increasingly complex and globally competitive, an organizations’ strategic and bottom line success depends on project managers’ capability in demonstrating a balance of skills in leadership and...

PRojects IN Controlled Environments (PRINCE 2®) is a practical, structured method for managing projects. With the launch of PRINCE 2® also came its recognition as the de facto standard for managing projects, not just in the IT/IS environment, but for projects of any size and complexity, run in any industry sector. PRINCE2® Foundation 3 Days The PRINCE2® Foundation confirms that the participant has...

Not only does marketing build brand awareness – it also increases sales, builds relationships and engages customers. Learn how to define your target market, choose the correct channel to engage your customer and build your brand. This series will challenge you to push for the competitive advantage you need to grow your business. By promoting the right product, at the right price, using the right...

It sounds simple, but successful organizations recognize that customer satisfaction stems from a series of interconnected causes and disciplines. The foundation of creating a customer service culture is understanding expectations, going the extra mile, and being a customer advocate. The following provides the professional development you need to exceed your customers’ expectation today and every...

Today’s business environment relies heavily on the written word. Whether you’re answering email, writing a detailed report, or responding to a customer query, your effectiveness will be judged by your ability to write in a clear and concise manner. Regardless of what level of hierarchy you are at in an organization, business writing is a valuable skill that can have a positive impact on your...

If you don’t pay attention to detail and accuracy when preparing a proposal, it could cost you a contract! The following workshops will train participants the parameters and requirements to create winning proposals to increase organizational revenue and business. The Fundamental Basics of Proposal Writing 1/2 Day In today’s business world, it is impossible to win any contract without a winning...

Without some coaching and training in the art and craft of story management and interacting with reporters, few people manage the media well. Our workshops are designed for anyone in an organization who may be approached by members of the media and thrust into the spotlight. From planning messages to crisis communication, prepare to professionally represent yourself and your organization’s brand...

*Delivered Online For anyone beginning an IT career or looking to enhance their career opportunities these courses take you step-by-step through topics including interconnecting operating systems, network implementation and network support. The latest technologies and wireless networking, gigabit Ethernet and disaster recovery are all discussed. *The following courses are offered on an individual...

*Delivered Online From paper to pixels, sketches to screens, professional graphic designers, illustrators, and multimedia artists create the images that inspire and inform today’s media savvy consumers. In the insatiable gaming industry, animators and graphic designers bring static images to life using sophisticated software applications. In businesses, they design and create nuts-and-bolts items...

*Delivered Online To gain a truly competitive edge, you need to be able to extract actionable organizational intelligence from your raw data. In other words, when you have questions about your data, you need to know what software will provide the answers for you. Participants receive training in the practical and advanced uses of the Microsoft Office Suite which includes Excel, Word, Access, and...