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1 hour Training / Practice Session - Day, Evening and Weekend times available. Looking for a career in policing? The Physical Readiness Evaluation for Police (PREP) is a Bonafide occupational fitness test that is used as part of the Constable Selection System by many police services in Ontario. This training session will allow the participant to learn techniques and receive training tips in...

1 Hour Training / Practice Session - Day, Evening and Weekend times available. Looking for a career with Canada Border Services Agency? The Physical Abilities Requirement Evaluation test is used by CBSA as part of the hiring process. This training session will allow the participant to learn techniques and receive training tips in preparation for the PARE test. Participants will have an opportunity...

This course will provide a global approach to the dramatic changes in the workplace and its fluid reactive trends. Course topics include; the globalization of the economy, the diffusion of micro technologies, industrial shifts, the growth of non-standard employment, cultural diversity and demographic shifts on future work will all be examined in their inter-relational context. This course will...

Customer service is essential for a successful business. Learn to retain customers, serve your audience, turn inquiries into customers, improve productivity and increase your organization's success. You will take away a customer service plan that focuses on the key elements required for successful customer service. This course pack includes Keys to Customer Service and Extraordinary Customer...

You will be able to use word processing applications using basic operations in order to prepare documents for distribution. You will also use more advanced features such as creating tables, using pictures and images within a document, importing objects and using mail merge tools.

Students will learn how to communicate with each other, manage their time and work more efficiently using Microsoft Office Outlook. Proper email etiquette for sending and receiving electronic mail, organizational methods for storing mail, mailboxes, address books, contact lists, tasks and journals are among the topics covered.

Students will learn how to properly manage files.

Gain a fundamental yet advanced introduction to eMarketing, including improving email promotions, analyzing your web site traffic, doing search engine optimization, and how to successfully employ online advertising. No eMarketing experience is necessary. If you are already at an advanced level, your instructors are experts and can provide the latest most advanced information and answer your...

It is difficult sometimes to appreciate the sheer scale of the change that has occurred in office workplaces over the last few decades. We have moved from typewriters, IBMs, hand written reports and cheques, to high speed electronic, mobile systems of work which can be accessed via the cloud from remote locations, as well as in the office. We will learn how this impacts today's workers and what...

Explore building data models, normalization, and querying a database to benefit GIS. Work with spatial data that is stored in a relational database management system and build on storage techniques using relational databases (non-spatial) and spatially enabled databases (Geodatabases). You will also navigate security, administration, and the beginnings of enterprise driven data management.