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This course is designed for students with a basic knowledge of drawing and perspective. The course will further develop observation and illustration skills working from still life, photography and models in a variety of materials.

In this course, students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs, and fostering an environment that encourages customers to return. The course is of interest to anyone who works with customers, either internal or external, on a daily basis. This course is offered through OntarioLearn by the host college...

Enable students to demonstrate appropriate processing skills for the completion of physicians' orders.

Some call it social media marketing. Some refer to it as digital media. Some include mobile marketing. This course provides the student with a fundamental understanding of many of the different digital channels including: social, mobile, games, and other emerging digital channels of communication. Once an understanding of each of the channels is established, the student then learns how to...

The general objective of this course is to introduce students to creative writing and the publishing process. Students will follow the various steps of manuscript preparation, including conferenceing, editing and proofreading. Students will examine the writer's craft using a wide range of professional works as models.

This course will help you to develop the fundamental ability to comprehend the basic Italian vocabulary and structures. Grammar and writing skills are introduced as well as early reading skills. While using the reading passages, the student will be introduced to the fundamental aspects of the Italian culture.

Designed to study the record keeping practices in the hospital and physician's office. Emphasis is placed on hospital and medical staff organization, patient record context, procedures in filing, numbering and retention of patient records, qualitative analysis, release of information, forms control and design, indexes and registers, reimbursements, regulatory and accrediting agencies, and...

In this course students will explore the retirement community's industry and structure, including the roles of government, health care systems, professional associations, and facility staff in the operationalization of facilities. Topics will include current issues and challenges, patient rights and advocacy, duty of care, funding frameworks and management of risk. This course is offered...

Business owners in trades, such as plumbing, automotive services, heating and cooling repair, electrical contracting and carpentry have a difficult task in marketing their business. This course provides a brief overview of selected marketing theory before engaging participants directly in pracrical exercises on how to improve a trades business through proven marketing strategies. Students learn...

This course surveys the major methods currently in use by organizations for resolving disputes by situating alternative dispute resolution in its historical, social and legal context. Various ADR techniques will be examined and compared, and participants will be provided with an overview of ADR mechanisms, their advantages and disadvantages, and recognize the appropriate situations in which to...