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This course evaluates the role of efficient transportation management and the impact on an organizations supply chain effectiveness. This course will expose students to transportation regulation, risk management, security initiatives, cost analysis, transportation and customs documentation and various transportation decisions. Students will utilize their research skills, critical thinking and...

An organization has many considerations to factor when purchasing goods or services; these include selecting the right supplier; whether to outsource or insource; how many suppliers; and what to buy domestically and internationally. Domestic and International Sourcing will give students the problem-solving and critical thinking skills to support an organization in making these sourcing decisions.

This course is designed to provide an overview of managing inventory and distribution decisions that have a significant impact on the entire supply chain. Students will be introduced to terminology used in inventory and distribution management which they will utilize to perform inventory calculations, analyse inventory and operations issues to minimize the risks in an attempt to maintain or...

This course provides students with the skills to negotiate as supply management practitioners. Students will learn about the field of negotiation and conflict management; strategic approaches to competitive and integrative negotiations; how to prepare for negotiations; how perceptions, cognitions and emotions shape negotiations; how communication impacts negotiations; how parties can use third...

In this course students will use the latest ERP software to examine how various business tasks or activities are managed, with particular attention paid to how these activities span across functional areas of the business. Students will develop an understanding of the many chains of interrelated events that must occur for any business to successfully serve its internal and external customers...

This course introduces the essentials of the project management discipline, and prepares students to manage project teams, project schedules, budgets and quality requirements in a health information management capacity. Students learn the process of analyzing, creating and managing a functional project plan - specific to health information management.

This course will focus on providing students with an understanding of different CRM Architectures. Students will learn the major factors involved with assessing technology requirements and implementations. Through hands-on activities students will develop the knowledge to use, integrate and manage CRM technology to support many sales and marketing processes.

Students will learn automation marketing techniques that range from content creation to social promotion to converting and nurturing leads and beyond for both B2B and B2C markets. Students will be able to build an inbound and outbound marketing strategy and understand the technologies to support the marketing and sales process.

Managerial decision-making on operational efficiencies and effectiveness requires effective decision support. This course integrates theory and practice with leadership, operational finance, and the utilization of quality tools to improve performance and population health outcomes. Students will become familiar with leadership and operational factors that affect planning, implementation, and...

Students will learn the fundamentals of Agile project management, an approach best suited to complex projects with high uncertainty. Students will apply the Scrum Framework as one method that follows the Agile philosophy. Students will create product backlog user stories and estimate the effort to complete them. They will plan a Scrum sprint and contribute to a sprint review and sprint...