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Project management is a highly sought after discipline that involves the application of knowledge, skills and techniques to plan and execute projects effectively and efficiently. As the marketplace becomes increasingly complex and globally competitive, an organizations’ strategic and bottom line success depends on project managers’ capability in demonstrating a balance of skills in leadership and...

PRojects IN Controlled Environments (PRINCE 2®) is a practical, structured method for managing projects. With the launch of PRINCE 2® also came its recognition as the de facto standard for managing projects, not just in the IT/IS environment, but for projects of any size and complexity, run in any industry sector. PRINCE2® Foundation 3 Days The PRINCE2® Foundation confirms that the participant has...

Not only does marketing build brand awareness – it also increases sales, builds relationships and engages customers. Learn how to define your target market, choose the correct channel to engage your customer and build your brand. This series will challenge you to push for the competitive advantage you need to grow your business. By promoting the right product, at the right price, using the right...

This course will provide students with an understanding of the unique financial needs that newcomers may have when first arriving to Canada. Students will learn how to guide their clients through everyday banking needs such as different accounts available to bank customers, loans, insurance, and investments/savings. Through discussions and case studies, students will participate in creating...

In this course, students will study the various approaches to maintaining optimal health. Topics include traditional and western approaches to wellbeing, as well as how to nourish the body through eating a balanced diet, and how newcomers can develop and sustain a healthy lifestyle. Canadian health care including dental health, public health issues, addictions and prevention, and mental health...

This course provides legal professionals with the knowledge and experience of conducting basic legal research of statutes, regulations and case law using different research media, including books, loose leaf services, CD-ROMs and online research systems.

This course will enhance the learning achieved in previous and prerequisite courses for medical transcription that students need to enter the field with confidence. Students will experience a practical and effective approach, with follow-up questions in each chapter to promote class discussion and exercises designed to reinforce concepts and procedures. Students will have a conceptual and...

This is a "learn to type" course. In this course students will learn keyboarding techniques using various methods. Keyboarding speed and accuracy will be emphasized. Proofreading and editing documents is covered. Research about repetitive stress injury and proper ergonomics will be included. The student should be able to achieve a speed of 25 to 30 net words per minute. (Note: It is to the student...

Introduction to Exceptionalities will discuss the special education field, factors affecting it, and the rights and general approaches to students with exeptionalities, their parents, professionals and support staff. "Behavioural and Emotional Challenged" will deal with the students with serious behavioural and/or emotional challenges and appropriate approaches (minor to major) to their education...

It sounds simple, but successful organizations recognize that customer satisfaction stems from a series of interconnected causes and disciplines. The foundation of creating a customer service culture is understanding expectations, going the extra mile, and being a customer advocate. The following provides the professional development you need to exceed your customers’ expectation today and every...