We're here to help you succeed!

Counselling and Accessibility Services (Room F2010) offers a wide range of counselling services to full-time students. Counsellors provide a confidential atmosphere where you can explore any topic or situation and discuss any concerns you may have. Our counsellors are professionally trained, have a wealth of experience and knowledge and can assist you in areas such as academic issues, career counselling and personal concerns.

Passport to Wellness

Wellness means living a balanced life and integrating aspects of the physical, intellectual, spiritual and community. At Fanshawe College we want to make it possible for every student to have experiences that support a balanced lifestyle. The Passport to Wellness series is an opportunity that students can take to support their personal wellness plan. Students can participate in a variety of workshops and activities, and can then have their balanced activity plan verified for co-curricular credit.
Check out our current Passport to Wellness Series.

What is counselling?

The counsellor's job is to help students make sense of their experiences and open up possibilities for positive change. We believe:

  • people have the strength and resources to make necessary changes in their lives
  • sometimes people need a little help to tap into their strengths

Sometimes people think a counsellor will tell them what to do. Counsellors are trained to know about a wide range of concerns and experiences, but every individual is unique and therefore must make their own decisions. Counsellors help students:

  • define the problem
  • think about what's important
  • figure out what to do next
  • tap into their own strengths and resources
  • examine unhelpful habits, coping methods, self-defeating beliefs, values and attitudes
  • consider different points of view and new ways of thinking
  • begin to make decisions

All the information you provide to our counsellors is confidential and kept in a secure location. Other departments do not have access to any information you provide in seeking assistance. Although staff members do, on occasion, consult with one another about student needs, identifying information will not be released to any outside party without your written consent.

Our Counselling Services have been developed to assist you toward achieving your highest potential. These services include:

  • personal counselling - individual and group
  • wellness workshops
  • transition support for students
  • community referrals
  • mature student counselling services
  • traumatic event response
  • assistance with online mental health apps and tools

Let us help you make your time at Fanshawe College successful and enjoyable. If you are a full-time student, you are welcome to make an appointment with any of our counsellors.

*Career Counselling and Community Career Counselling have become Career Advising and Community Career Advising. These services are now available through Career Services.

What is WellTrack?

WellTrack is a suite of online tools and courses that uses aspects of Cognitive Behavioral Therapy to help students identify, understand and address issues that they are having. WellTrack is designed to help you understand your mental health and to provide you with the help that you need right now.

View the WellTrack Self-Help Therapy video

WellTrack has 5 main components:


  1. Wellness Assessment - Our Wellness Assessment will help you understand and track your levels of stress, anxiety and depression. Awareness of how your mental health changes over time will help you keep things in check.
  2. Self-Help Therapy - All WellTrack courses are based in Cognitive Behavior Therapy. We help you tackle the most common mental health issues like stress, anxiety and depression. Courses are delivered in short informational bites, designed with an emphasis on homework. For example, the depression course takes place over six weeks. Some of the topics covered include:
    1. What is Depression
    2. What Causes Depression
    3. Introduction to MoodCheck (your daily mood tracker)
    4. Relaxation
    5. Changing Behaviors
    6. Positive Activities
  3. WellTrack Tools - Our interactive, self-help tools use elements of Cognitive Behavior Therapy, Acceptance and Commitment Therapy and Mindfulness. From passive engagement to high intensity, there is something for everyone. Some examples:
    1. Zen Room: Practice guided and self-relaxation in our customized relaxation room.
    2. MoodCheck: Track your mood and understand how the things you do throughout the day affect the way you feel.
    3. Activity Scheduler: While using WellTrack, you are encouraged to schedule pleasurable, social and achievement activities. We make it easy to do this!
    4. Fun and Achievement Tracker: After you’ve completed scheduled activities, use this tool to understand how certain activities can boost or decrease your feelings of happiness, fun, and achievement.
    5. Calendar: View your scheduled activities and remote client video sessions (if using WellTrack with a provider/clinician)
    6. Cognitive Distortions Quiz: In the WellTrack self-help therapy courses, you are introduced to seven different types of unhelpful thinking styles. Use this quiz to help you understand each one.
    7. Thought Diary: Use this tool to help you identify real-life situations where you were using unhelpful thinking styles, and learn how to adapt your thinking in these types of situations.
  4. Track your Progress – tools that help you track how you are doing and keep tabs on your progress:
    1. Mood Heatmap: See your MoodCheck entries displayed on a scatter graph. Click any of the dots on the graph to see the entry you logged.
    2. Mood Indicator: Mood Indicator identifies regularities and patterns in your behavior. Get feedback related to how you spend your time, and how it makes you feel.
    3. Wellness Assessment: By regularly completing a Wellness Assessment, track how your levels of stress, anxiety and depression are changing as you use WellTrack.
  5. Maintaining your Mental Health - Performing regular assessments, practicing relaxation and tracking your moods will go a long way to helping you maintain tip-top mental health.


How to sign up: Students are able to sign up by going to www.welltrack.com or searching “WellTrack” on their phone’s app store. Students will need to sign up using their @fanshaweonline.ca email address.


Good2Talk is a free, confidential and anonymous helpline providing professional counselling and information and referrals for mental health, addictions and well-being to post-secondary students in Ontario, 24/7/365. Call: 1-866-925-5454 or connect through 2-1-1.

Welcome online learners

Taking an online program? Looking for counselling or services to support a permanent disability? Please call or email us to arrange for these services.

Hours of operation 

September to Mid-May: Monday, Tuesday, and Wednesday 8:30 a.m. to 7:00 p.m., Thursday 8:30 a.m. to 4:30 p.m., Friday 8:30 a.m. to 4:00 p.m.

Mid-May, June, July and August: Monday through Thursday 8:30 a.m. to 4:30 p.m., Friday 8:30 a.m. to 4:00 p.m.


Contact Counselling Services

Phone 519-452-4282
Fax 519-453-2826


Room F2010, London Campus
View Campus Map

Other Campuses

  • St. Thomas/Elgin Regional Campus: 519-633-2030
  • Woodstock/Oxford Regional Campus: 519-421-0144
  • Simcoe/Norfolk Regional Campus: 519-426-8260
  • School of Digital and Performing Arts (downtown London location): 519-452-4430