Overview

Dealing With Difficult People

Understanding people and being able to work with them is one of the major keys to management and life success. In this course you will learn to identify and cope with some of the most difficult behaviours you may encounter. Topics include: personality styles, establishing rapport, body language, matching and mirroring techniques and the skills necessary to feel totally connected with individuals.

Course Code: 
BUSI-1061
Area of Interest: 
Education, Community & Social Services

Course Offerings

Winter 2020

January 14, 2020 to April 21, 2020
$308.10
Registration Opens November 20, 2019
Delivery:
Online
Location:
London Campus Off Site
Days & Times:
Section Number: 50LC
Refund Policy: 14 days after course start date