• Kick-start a rewarding and in-demand career with this unique IT program - 2020/2021

    The Computer Systems Technologist explores how to design, install, troubleshoot and maintain enterprise-level information systems (IS) and this IT program will develop your skills to manage and provide high-level support to various organizations.

    Experience

    You'll gain advanced knowledge through both in-class IT courses and field experience to support a multivendor environment, including:

    • Managing and operating systems such as Windows and Linux
    • Networking - switching, routing, WAN, wireless, VoIP, firewall management
    • Cloud services
    • Active Directory
    • Virtualization
    • Data management
    • Web server support
    • Database management
    • Web server support
    • Database servers
    • Messaging services
    • Securing information systems

    Co-operative Education (co-op)

    In addition to your academic technical skillset, Computer Systems Technology students experience learning through co-ops which support progressive learning and is offered early in your studies. This allows you to take what you've learned from all of your IT courses and apply it directly in the field to further strengthen your technical, communication and interpersonal skills. Field experience has the additional benefit of enriching and supporting your continued academic studies. The final two co-op terms are back-to-back and may provide an opportunity to become involved in larger organizational IS projects. 

    CEWIL Canada: Co-operative education and work-integrated learning.This program is accredited by Co-operative Education and Work Integrated Learning Canada. This accreditation represents the highest standard of achievement for co-operative education programs in Canada, and recognizes Fanshawe's commitment to excellence.

    Graduates

    Successful completion of this IT program will enable you to explore several industry certifications such as Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Microsoft Certified System Engineer (MCSE) and Red Hat Certified System Administrator. 

    As a Computer Systems Technology graduate, your unique academic experience from both in-class IT courses and co-op field experience will prepare you to explore challenging and rewarding career opportunities in network and systems administration, support, design and implementation.

     
    Fall Winter Spring Summer
    Start Level 1 Level 2 Level 3 Break
    Co-op 1 Level 4 Level 5 Break
    Level 6 Co-op 2 Start Co-op 3 Continue Co-op 3 
    Level 7 - - -

  • Admission Requirements - 2020/2021

    OSSD with courses from the College (C), University (U),
    University/College (M), or Open (O) stream WITH:
    - Any Grade 12 English (C) or (U)
    - Any Grade 11 or Grade 12 Mathematics* (C), (U), or (M)
    OR
    Academic and Career Entrance Certificate (ACE)
    OR
    Ontario High School Equivalency Certificate (GED) AND:
    - Any Grade 11 or Grade 12 Mathematics* (C), (U), or (M)
    OR
    Mature Applicant with standing in the required courses stated above

    Note:

    • *Applicants who lack the required Mathematics may still gain eligibility for admission by completing appropriate prior upgrading

    English Language Requirements

    Applicants whose first language is not English will be required to demonstrate proficiency in English by one of the following methods:

    • A Grade 12 College Stream or University Stream English credit from an Ontario Secondary School, or equivalent, depending on the program's Admission Requirements
    • Test of English as a Foreign Language (TOEFL) test with a minimum score of 79 for the Internet-based test (iBT), with test results within the last two years
    • International English Language Testing System (IELTS) Academic test with an overall score of 6.0 with no score less than 5.5 in any of the four bands, with test results within the last two years. SDS Program Requirements.
    • Canadian Academic English Language (CAEL) test with an overall score of 60 with no score less than 50 in any of the four bands, with test results within the last two year
    • Pearson Test of English Academic (PTE) with a minimum score of 53, with test results within the last two years
    • A Cambridge English Test (FCE/CAE/CPE) with an overall score on the Cambridge English Scale of 169 with no language skill less than 162, with test results within the last two years
    • An English Language Evaluation (ELE) at Fanshawe College with a minimum score of 70% in all sections of the test, with test results within the last two years
    • Fanshawe College ESL4/GAP5 students: Minimum grade of 80% in ESL4/GAP5 Level 8, 75% in ESL4/GAP5 Level 9, or 70% in ESL4/GAP5 Level 10

    Recommended Academic Preparation

    • Grade 12 Business and Technological Communication (O)
    • Grade 11 and Grade 12 Computer Engineering Technology (M)
    • Grade 11 Introduction to Computer Science (U)
    • Grade 12 Computer Science (U) 
    • Grade 11 Information and Communication Technology: The Digital Environment (O)
    • Grade 12 Information and Communication Technology: Multimedia Solutions (C)
    • Academic and Career Entrance Certificate (ACE): Business or Technical Mathematics course and Computer Skills course

    Applicant Selection Criteria

    Where the number of eligible applicants exceeds the available spaces in the program, the Applicant Selection Criteria will be:
    1. Preference for Permanent Residents of Ontario
    2. Receipt of Application by February 1st (After this date, Fanshawe College will consider applicants on a first-come, first-served basis until the program is full)
    3. Achievement in the Admission Requirements
  • Courses

    Computer Systems Technology-2020/2021

    Level 1
    Take all of the following Mandatory Courses:

    Group 1
    BUSI-1156Strategies for Success1
    This course presents and helps to develop some of the skills required to achieve academic and career success. Areas of focus include college resources, study skills, time management, academic integrity and calculating Grade Point Averages, among other skills.
    INFO-1245Network-Fundamentals5
    CCNA Certification preparation course - This is an introductory course providing an overview of enterprise network operations. Using theoretical and practical approaches to understanding protocols, ICT equipment, network architecture, general concepts and best practices from which students build upon.
    INFO-1167Business At the Speed of Light3
    Increasingly, technology is used as the underpinnings to enable a new global business model. This course explores the fundamental concepts of business as well as the technologies that are used to facilitate a new era of entrepreneurial opportunities. Students are introduced to the role of business and government and explore the various types of business, business & marketing operations, and financial resources management. In addition, students reinforce their knowledge of the subject matter through a series of case studies that explore the use of technology to solve business problems and enable new opportunities.
    INFO-1247Applications & Databases4
    This is an introductory course for standard client applications and databases. Using theoretical and practical approaches, students will use operating system commands and provide a variety of documents using products such as Word, Excel, PowerPoint, Project and Visio. Students will learn the basic database design and administration.
    INFO-1246Operating Systems-Windows 13
    MCSA Certification preparation course - This is an introductory course focusing on configuring and maintaining Windows client operating systems. Using theoretical and practical approaches to install and upgrade the operating system, as well as to manage drivers, applications, network connections, resource access, create backups and use different recovery methods.


    Group 2
    TAKE WRIT-1043 OR WRIT-1034
    WRIT-1043Reason & Writing 1 for IT3
    This course will introduce information technology students to essential principles of reading, writing, and reasoning at the postsecondary level. Students will identify, summarize, analyze, and evaluate multiple short readings and write persuasive response essays to develop their vocabulary, comprehension, grammar, and critical thinking.
    WRIT-1034Reason & Writing 1-EAP4
    This course will introduce students whose first language is not English to essential principles of reading, writing, and reasoning at the postsecondary level. Students will identify, summarize, analyze, and evaluate multiple short readings and write persuasive response essays to develop their vocabulary, comprehension, grammar, and critical thinking. Special attention will also be paid to developing academic vocabulary, correcting common ESL errors, enhancing academic listening and note-taking skills, and improving oral fluency and confidence.

    Level 2
    Take all of the following Mandatory Courses:
    INFO-3147Network-Routing & Switching 15
    CCNA Certification preparation course - This is an intermediate course building upon previous networking skills. Using theoretical and practical approaches to understanding technologies, concepts and protocols necessary to design and implement switched and routed networks. Students will implement and troubleshoot Virtual LANs, Inter-VLAN routing, DHCPv4 and DHCPv6, NAT and Network security.
    MGMT-3052Understanding Workplace Behaviours3
    This course provides an understanding of the field of organizational behaviour through investigating individual, group and organizational behaviours. Students assess their work-related preferences/behaviours using self-assessment surveys and reflect on the match between those and career choices. Students study organizational design, organizational culture, people-centred management, social perception, self-concept & personality, values/attitudes & job satisfaction, motivation theory, group development theory, effective communication strategy, and conflict & negotiation then apply these concepts to the development of an organization's human resources.
    INFO-1248Data Centre Infrastructure3
    This is an introductory course in data centre design and operations. Using theoretical and practical approaches, students will explore concepts such as power management, cooling, cable and safe rack management. In addition, students will learn fundamentals about physical server functionality.
    INFO-3148Operating Systems-Windows 24
    MCSA Server preparation course - This is an intermediate course which builds on previous knowledge of Windows Systems. Using theoretical and practical approaches to develop skills in an Active Directory environment. This course focuses on User, Computer and Server Management and basic network services such as DNS and DHCP.
    INFO-1249Programming Fundamentals3
    This is an introductory course in computer programming. Using theoretical and practical approaches, students will explore the structure, functions and logic of common programming language(s) popular in industry.
    SRTY-1023Security-Fundamentals3
    This is an introductory course to computer security. Using theoretical and practical approaches, students will focus on computer security principles, networking operations, protocols, encryption types and methods, as well as password security.
    COOP-1020Co-operative Education Employment Prep1
    This workshop will provide an overview of the Co-operative Education consultants and students' roles and responsibilities as well as the Co-operative Education Policy. It will provide students with employment preparatory skills specifically related to co-operative education work assignments and will prepare students for their work term.

    Level 3
    Gen Ed - Take a 3 credit General Education elective course.
    Take all of the following Mandatory Courses:
    INFO-1250Operating Systems-Linux 12
    Red Hat Enterprise Certification preparation course - This is an introduction course to Linux operating systems. Using theoretical and practical approaches, this course focuses on core administration tasks in a Linux environment.
    SRTY-3011Security-Enterprise Edge3
    This is an intermediate security course for managing enterprise edge networks. Using theoretical and practical approaches, this courses focuses on how to implement, secure, administer and troubleshoot edge devices within an enterprise environment. Through applied learning, students will design and deploy various edge topologies.
    INFO-3157Enterprise Support2
    This is an intermediate course on end user support within an enterprise environment. Using theoretical and practical approaches, this course enhances students troubleshooting skills by applying existing knowledge to various technical issues within an enterprise environment. Students will explore ticket management systems, change management and other frameworks within ITIL.

    Level 4
    Take all of the following Mandatory Courses:
    INFO-3158Operating Systems-Windows 34
    MCSA Server Certification preparation course - this is an intermediate level course building on existing knowledge within Windows Systems. Using theoretical and practical approaches, this course focuses on installation, storage and compute features and functionality within Windows System environments. Students will expand their knowledge on various services such as DNS.
    INFO-5130Network-Advanced Routing5
    CCNP Certification preparation course - this advanced level course uses theoretical and practical approaches to focus on the design, implementation, administration and monitoring of complex routing services within an enterprise network. Topics include; IPv4/6 dynamic routing, EIGRP, Multi-area OSPF, MP-BGP, route redistribution, policy based routing, VRFs, MPLS, security and device hardening.
    INFO-3159Scripting for Information Systems3
    This is an intermediate course building on existing programming skillsets. Using theoretical and practical approaches, this course expands student's skills in order to create scripts to assist an enterprise level administrator with various tasks such as system deployments.
    INFO-3160Managing Database Systems2
    This is an intermediate database systems course. Using theoretical and practical approaches, this course focuses on implementation of database systems using best practices; applying concepts such as business continuity, security, basic database designs and basic data warehousing.
    INFO-3161Network-Administering VoIP4
    This is an intermediate course in VoIP administration. Using theoretical and practical approaches, this course focuses on foundational principles of how to design, implement, administer and troubleshoot with remediation within various enterprise level telephony solutions.
    COMM-3077Communications for IT3
    This course, designed for students who plan to work in the field of information technology, focuses on professional written communication skills. Students learn to prepare a variety of work-related documents. In addition, students learn about research methods and documentation formats. The principles of effective writing organization, grammar, style, clarity and tone are reinforced throughout the course. The goal of the course is to prepare students for the communication tasks and considerations they will encounter in the workplace.

    Level 5
    Gen Ed - Take a 3 credit General Education elective course.
    Take all of the following Mandatory Courses:
    INFO-3162Storage & Data Management4
    Dell/EMC Certification preparation course. This intermediate level course uses theoretical and practical approaches to focus on enterprise data management strategies and intelligent storage systems technologies. Topics include; FC-SAN, IP-SAN, NAS, FCoE, Object-based and unified storage, business continuity solutions, storage security and cloud computing.
    INFO-3150Operating Systems-Linux 22
    Red hat Enterprise Certification preparation course - This is an intermediate course to Linux operating systems. It is recommended that students have a basic fundamental understating of Linux operating systems. Using theoretical and practical approaches, this course focuses on key tasks needed to become a full time Linux administrator.
    INFO-3156Network-Administering Wireless3
    This is an intermediate course in wireless administration. Using theoretical and practical approaches, this course focuses on foundational principals of how to design, implement, administer and troubleshoot with remediation within an enterprise wireless environment.

    Level 6
    Take all of the following Mandatory Courses:
    INFO-5132Network-Advanced Switching5
    CCNP Certification preparation course - This is an advanced course building on existing networking skills. Using theoretical and practical approaches, this course develops skills necessary to implement scalable multilayer switched networks. Topics: Campus Networks; describing and implementing advanced RSTP, VLANs and Inter-VLAN routing, HA, and minimizing service Loss and Data Theft.
    INFO-5134Operating Systems-Windows 44
    MCSA Server Certificate preparation course - This is an advanced course building on existing Windows Systems skills. Using theoretical and practical approaches, this course focuses on identity functionality within the Windows environment. Using features such as Certificate Services, Federation Services and Web Application Proxy.
    INFO-5133Operating Systems-Linux 34
    Red Hat Enterprise Certification preparation course - This is an advanced course building on existing Linux skillsets. Using theoretical and practical approaches, this course focuses on managing and administrating Linux in an enterprise environment.
    MGMT-3089Managing Technical Projects3
    This is an intermediate course in Project Management. Using theoretical and practical approaches, this course focuses on critical analysis, written and verbal communication, interpersonal and teambuilding skills. Through project simulation, students will apply project management skills related to: outsourced vendors, tasks, resources, budgets, timelines, and other project management skills.
    INFO-5131Enterprise Virtualization4
    Dell/EMC VCA Certification preparation course. This advanced level course uses theoretical and practical approaches to focus on the installation, administration and monitoring of a software-defined virtualized data center infrastructure. Topics include; vSphere, ESXi, vCenter, Resource Pools, vSwitch, vMotion, Storage vMotion, HA, Fault-Tolerance, Host Profiles, Performance Monitoring and Backup/Recovery.
    MGMT-3036Professional Development-Career Planning3
    This course introduces the student to the nature and role of Human Resource functions in an organization, with a focus on the implications for personal career management. Human resources planning and processes will be explored through class discussion, research and case study, from the perspectives of the employer and the employee / job applicant. Work search skills and resume writing will be included, along with an individual career management project.

    Level 7
    Take all of the following Mandatory Courses:

    Group 1
    INFO-5135Enterprise Messaging Systems2
    Microsoft Certification preparation course - This is an advanced course in messaging systems. Using theoretical, practical and case study methodologies, this course focuses on messaging deployment options, system administration, high availability and migration techniques.
    SRTY-5009Security-Monitoring & Alerting2
    This is an advanced level security course for monitoring and alerting. Using theoretical, practical and case study methodologies, this course focuses on monitoring and alerting strategies in an enterprise environment. Students will apply these skills to remediate problem areas and in protecting network resources.
    INFO-5136Scaling & Systems Integration2
    This is an advanced course in system scaling and integration. Using theoretical, practical, case study and research methodologies, this course focuses on scaling systems resources to support dynamically increasing demands. Students will design systems to be scalable. Using integration, students will leverage on premise and cloud resources within their designs.
    SRTY-5010Security-IDS & IPS2
    This is an advanced security course in IDS & IPS. Using theoretical, practical and case study methodologies, this course focuses on different strategies to protect various systems using intrusion detection and prevention systems.


    Group 2
    Take INFO-5137 OR INNV-5001
    INFO-5137Technical Projects-Adv12
    This is an advanced level projects course. Using theoretical, practical, case study and research methodologies, this course requires students to identify, design and implement technical concepts to meet business needs. Throughout the project, students must apply proper project management and maintain professional etiquette. Students will present and defend their solutions.
    INNV-5001Innovation Applications3
    This course will explore Innovation through projects and group work that are assigned and developed in collaboration with your instructor. With the help of case studies, research reports, and creative thinking methods students will leverage their personal experiences and develop their capacity to innovate in multiple fields.

    Gen Ed - Electives
    Take 6 General Education credits -
    Normally taken in Levels 3 and 5

    Program Residency
    Students Must Complete a Minimum of 30 credits in this
    program at Fanshawe College to meet the Program Residency
    requirement and graduate from this program

  • Careers - 2020/2021

    Career Opportunities

    Technical Support Specialist, Network Administrator, Network Support Specialist, Network Manager, Security Specialist, System Manager, Field Service Technician, Network User Support and Technical Analyst
  • More Information - 2020/2021

    A Mandatory Mobile Computing (Laptop) Program
    A Co-operative Education Program
    A Three-Year Ontario College Advanced Diploma Program
    Program Code: CTY2
    Campus Code: LC (LC - London)
    September Admission
    15 week terms
    Academic Calendars available at
    www.fanshawec.ca/academicdates

    Contact

    School of Information Technology: 519-452-4291

    Program Description

    The Computer Systems Technology program is an accredited, three-year co-operative education, Ontario College Advanced Diploma program which provides comprehensive training for students wishing to work in the high demand areas of network, security, virtualization, data storage and management and systems operation and management.  This program provides the students the ability to be effective team leaders, think critically, solve problems and acquire new skills quickly.

    Under the guidance of expert faculty, combined with the use of leading edge labs, the program emphasizes the design, implementation, configuration, monitoring, troubleshooting, management, as well as the hands-on installation of networking, security, VoIP, mobile devices, virtualization, data storage and management, server, workstation and operating systems technologies.

    Instruction in project management, communication and interpersonal skills prepare the student to effectively interact with all levels of users in both oral and written mediums.

    Upon completion of the program, and in addition to the highly valued Ontario College Advanced Diploma, graduates should have the knowledge and skills to take exams for the following certifications, if they choose to do so: Cisco Certified Network Associate (CCNA) and Cisco Certified Network Professional (CCNP). Graduates may also choose to apply the knowledge gained to prepare and test for other industry certifications, such as those offered for Microsoft, Linux, VMWare and EMC2.

    Other Information

    • Graduates of the Fanshawe College Business Fundamentals Ontario College Certificate program who meet the admission requirements can apply to Level 1 of the Computer Systems Technology Advanced Ontario College Diploma program and may be granted up to three internal credits towards this program.
    • A laptop computer is to be purchased by the student which must follow program minimum specifications.  For information, please visit https://connected.fanshawec.ca/laptop-requirements/
    • A CONNECT lab fee is included in the Additional Program Fees stated in the Fee Schedule.  This fee helps cover costs associated with the delivery of the CONNECT mobile computing program. 


    Co-operative Education

    This three-year program has three co-op work terms.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about Co-operative Education can be found at www.fanshawec.ca/co-op.
    Learning Outcomes 

    The graduate has reliably demonstrated the ability to:

    1. Analyze and resolve information technology problems through the application of systematic approaches and diagnostic tools;
    2. Analyze, plan, design, and implement computer systems;
    3. Analyze, plan, design, and implement networking solutions;
    4. Install, configure, troubleshoot, monitor, maintain, upgrade, and optimize computer systems;
    5. Install, configure, troubleshoot, monitor, maintain, upgrade, and optimize networks;
    6. Use a variety of scripting tools and languages to automate routine tasks;
    7. Participate in the deployment and administration of databases within a networked environment;
    8. Plan, develop, and be responsible for data storage to ensure the integrity of information;
    9. Apply knowledge of security issues to the implementation of information technology solutions;
    10. Appraise existing security solutions with a view to on-going maintenance, development, and improvement of organizational security;
    11. Provide efficient and effective technical support to clients in a manner that promotes safe computing practices and reduces the risk of the issue recurring;
    12. Articulate, defend, and conform to workplace expectations found in information technology (IT) environments;
    13. Contribute to the successful completion of the project applying the project management principles in use.

    Program Pathways

    For information about Program Pathways visit www.fanshawec.ca/programpathways.
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