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Retirement Residence Management

Retirement Residence Management is a one-year Ontario Graduate Certificate program aimed at students with an undergrad or diploma looking to expand their skills. Students will learn to lead a team of professionals in providing seniors with the opportunity to live independently.

Overview

The online version of this program is available to domestic students only (program code: RRM1). The in-class version of this program is offered at Fanshawe’s London South Campus (program code: RRM1B)
 

They are the elders who teach us, the voices of our history and our link to the past. It’s our responsibility to listen, nurture and provide a safe, caring environment so they can continue to be productive and inspiring.

Managing a retirement residence requires a dynamic set of flexible skills, leadership and strong ethics. Fanshawe’s Retirement Residence Management program will propel you to the forefront of this ever-expanding field. By 2030, more than a quarter of Canadians will be over the age of 65, and the retirement they want is one you can help give them. You’ll enhance your critical thinking skills, your ability to deliver effective service and to market retirement living. You’ll also learn the latest motivational techniques in leadership.

With your undergraduate degree or diploma experience, this intensive and unique program will cap off your skills with mentoring in the workplace. You’ll learn how to lead a team of professionals who have the same goal – to provide seniors with the opportunity to live independent and active lifestyles.

The skills you’ll learn are in demand and that demand is growing as the population ages. They’ve raised us and helped us grow. It’s time to give back. A part-time, online version of this program is available

 

Career Information

Thanks to a pair of experiential learning opportunities in the growing retirement residence industry, students of Fanshawe’s Retirement Residence Management program graduate with the knowledge, skill and confidence to oversee all aspects of the day-to-day operation of a retirement residence, including client wellness, recreation, foodservice, facilities and maintenance and sales and marketing. 

 

Did you know Fanshawe consistently ranks high in graduation employment rates among large colleges in Ontario? 

Here are some examples of career opportunities for graduates of Fanshawe’s Retirement Residence Management program:

Executive Director
Lead the operation of a retirement community. by engaging members and employees in providing a high standard of service and value to residents. 

General Manager

A critical role with an opportunity to impact the day-to-day lives of residents through strong leadership of team members.

 

I am so glad that I did take this program because it is now paying off by leading me to growth opportunities. Thank you Fanshawe for all of the support you’ve given me.

Karon Facey
Graduate 2016
Learning Outcomes

The graduate has reliably demonstrated the ability to:

1. Plan and implement operational strategies and collaborative leadership practices in the Retirement Communities sector.

2. Analyze, forecast, and budget revenue and expense targets and recommend effective strategies for the organization.

3. Develop and promote marketing strategies that attract and retain suitable seniors to retirement communities.

4. Design and implement operational procedures for a retirement facility to meet association standards.

5. Establish a human resource management framework utilizing culturally appropriate methods and strategies to enhance employee and management relations.

6. Identify and help meet the psychological, physiological, social and spiritual needs of seniors.

7. Assess, plan, and implement proper nutrition standards for clients.

8. Incorporate various principles, theoretical frameworks, and methods into practice in retirement communities’’ facilities.

9. Communicate effectively in a caring environment that includes people of diverse backgrounds.

 

Program Availability

Canadian Students

Start Dates
Locations
Availability

Full Time Offerings

2022 September
London South Campus
Open
2022 September
London
Open
2022 September
London - Online
Open
2023 January
London South Campus
Open
2023 January
London
Open
2023 May
London South Campus
Open
2023 May
London
Open

Part Time Offerings

2022 January
London - Online
Open
2022 September
London - Online
Open

International Students

Start Dates
Locations
Availability

Full Time Offerings

2022 September
London South Campus
Open
2023 January
London
Open
2023 January
London South Campus
Open
2023 May
London
Open
2023 May
London South Campus
Open

Program Details

Program Code
RRM1

Program Coordinators:

Domestic students - Rouchelle Gooden

International students - Lori Pozniak

Delivery
Full-Time (Domestic and International)
Online (Domestic Only)
Part-Time(Domestic Only)
Part-Time
Credential
Ontario College Graduate Certificate
Duration
30 weeks

Admission Requirements

A Two- or Three-Year College Diploma, or a Degree
OR
Acceptable combination of related work experience and post-secondary education as judged by the College to be equivalent to the above*

Note:
    *Applicants may be required to submit a resume and cover letter that includes details of work experience.

English Language Requirements

English Language Requirements

Applicants whose first language is not English will be required to demonstrate proficiency in English by one of the following methods:

  • A Grade 12 College Stream or University Stream English credit from an Ontario Secondary School, or equivalent, depending on the program's Admission Requirements
  • Test of English as a Foreign Language (TOEFL) test with a minimum score of 88 for the Internet-based test (iBT), with test results within the last two years
  • International English Language Testing System (IELTS) Academic test with an overall score of 6.5 with no score less than 6.0 in any of the four bands, with test results within the last two years.  SDS Program Requirements.  
  • Canadian Academic English Language (CAEL) test with an overall score of 70 with no score less than 60 in any of the four bands, with test results within the last two years 
  • Pearson Test of English Academic (PTE) with a minimum score of 59, with test results within the last two years
  • A Cambridge English Test (FCE/CAE/CPE) with an overall score on the Cambridge English Scale of 176 with no language skill less than 169, with test results within the last two years
  • An English Language Evaluation (ELE) at Fanshawe College with a minimum score of 75% in all sections of the test, with test results within the last two years
  • Fanshawe College ESL4/GAP5 students: Minimum grade of 80% in ESL4/GAP5 Level 9 or 75% in ESL4/GAP5 Level 10
Recommended Personal Preparation

Recommended Personal Preparation

  • Familiarity with the Retirement Residence Industry in Ontario
Applicant Selection Criteria

Applicant Selection Criteria

Where the number of eligible applicants exceeds the available spaces in the program, the Applicant Selection Criteria will be:
  1. Preference for Permanent Residents of Ontario
  2. Receipt of Application by February 1st (After this date, Fanshawe College will consider applicants on a first-come, first-served basis until the program is full)
  3. Achievement in the Admission Requirements
Post-Admission Requirements

Post-Admission Requirements

Prior to being in the Retirement Residence Management program for both MGMT-6076 and MGMT- 6077, you will be required to submit the following documents:

  • 2 step TB test completed independently 
  • Vulnerable Sector Police Check

As the documents can be time sensitive, students are encouraged to start the process as soon as they have been accepted to the program.

Tuition Summary

Online

Canadian Costs
$3,235.46
Total Cost of Program

London South

Canadian Costs
$3,503.32
Total Cost of Program
International Costs
$15,115.87
Total Cost of Program

*Total program costs are approximate, subject to change and do not include the health and dental plan fee, bus pass fee or program general expenses.

 

Courses

Level 1
Take all of the following Mandatory Courses:
MGMT-6073Leadership3
This course will explore the role of leadership in the Retirement Residence sector. Focus will be placed on collaborative leadership and management strategies for the diverse workplace. Participants will discuss and apply concepts of reflective practice and design a philosophy that reflects their perception of professional culture recognizing the value of continuous improvement and ongoing professional development.
GERI-6023Social Gerontology3
Understanding the resident and their changing needs and requirements is critical to a successful retirement facility. This course focuses on the cognitive, physiological and social changes affecting the aging population. Students will study the process of normal aging tendencies as well as abnormal factors such as cognitive decline.
MGMT-6180Mentorship 14
Mentorship is a learning method which allows students an opportunity to broaden their professional competencies through ongoing development and counsel with seasoned professionals. This course will prepare the student for their mentorship experience in Mentorship 2. In this course the student will establish a strong understanding of the Residence Retirement community in Ontario. goals for growth, evaluate workplace issues and experiences as they pertain to their own personal leadership development.
HOSP-6003Hospitality Operations3
This course will explore the many facets of the hospitality industry. The students will gain an appreciation for where the industry has come from and what the future has in store. Focus will be placed on the operational issues related to the food and beverage department in a retirement home.
FINA-6029Financial Management3
The course will familiarize students with key financial terms and concepts. Identify the various departments of the retirement residence and how these areas are interrelated financially. Attention will be place on specific elements of the budget as they related to staffing, meals, capital expenditures, occupancy trends and generating revenue. Development of financial reports.
COMM-6037Workplace Communications3
This course focuses on refining and advancing students workplace communication abilities. The advanced communication documents and strategies covered include presentation skills, research skills, business document writing, meeting and management team strategies, business etiquette, and advanced employment communications. Additionally, students learn about interpersonal and intercultural communication concepts and strategies.
LAWS-6040Legislation for Retirement3
This course will be an examination of the principles of Canadian legislation as it relates to the Retirement Residence Industry. The Retirement Homes Act will be discussed as will the Canadian Human Rights Act, Ontario Human Rights Code, Employment Standards Act, the Charter of Rights and Freedoms, Employment Equity Act and Ontario Labour Relations Act.
View all courses

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