Tourism - Travel
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Program Overview
The tourism and travel sector is one of the largest in the world. Even with so many self-service travel websites, the industry is ever-changing and constantly on the rise, which means now more than ever, there is a need for knowledgeable travel and tourism professionals. This two-year Ontario College Diploma co-op program will give you the knowledge and hands-on learning experience for a career with tourism businesses, travel agencies, tour companies, airlines and more!
Program Details
Program Code
TTC6
Credential:
Ontario College Diploma
Duration
60 weeks
Start Dates
Locations
Availability
Full Time Offerings
2025 January
London - Downtown
Open
2025 September
London - Downtown
Open
2026 January
London - Downtown
Open
2024 September
London - Downtown
Closed
Start Dates
Locations
Availability
Full Time Offerings
2025 January
London - Downtown
Open
2025 September
London - Downtown
Open
2026 January
London - Downtown
Open
2024 September
London - Downtown
Closed
Your Learning Experience
This two-year program consists of four academic levels and one paid co-op term. Students are prepared, through a wide variety of career-related courses and industry work experience, to meet the limitless challenges of the dynamic tourism/travel industry. Students are prepared for careers in the multi-faceted tourism industry with an emphasis on travel counselling. Strong emphasis is placed on the development of personality and attitudes necessary for success in this customer service field.
This dynamic program focuses on travel advising, customer sales and service, flights and fares, group tour management, travel business operations, package holidays and hotel operations. Our tourism courses will also teach you world geography and the latest computer technology used in the industry, as well as skills in marketing, customer relations, promotion and social media.
Gain valuable experience with a co-op work term consisting of 420 hours of paid employment. Enjoy an (optional) international field study trip on a seven-night Caribbean cruise as well as local field trips and regular guest lecturers from the industry. In your final semester, you’ll complete an international group tour capstone project where you’ll create a business plan, marketing plan and presentation to launch the tour to classmates and peers and industry partners. Students also have the opportunity to participate in student mentoring through the Baxter Student Ambassador Program.
For further international experiences, students may apply to study abroad for a semester in Finland, Ireland or the Netherlands, or take advantage of our pathway opportunities after graduation to complete a degree with one of our partner institutions including the Limerick Institute of Technology in Ireland.
Developed in conjunction with the Association of Canadian Travel Agencies (ACTA), the program is designed to ensure that graduates meet the standards and qualifications of the Association, and students may seek certification upon graduation.
Every person working for a registered Ontario retail travel agency and selling travel services or providing travel advice to the public must, by law, meet the Travel Industry Council of Ontario (TICO) Education Standards. The opportunity to seek certification will be provided.
Co-op & Career Information
Co-op Opportunities
The Tourism – Travel program offers a cooperative education component, which provides students the opportunity to gain invaluable first-hand experience in their chosen field. Here are some co-op jobs that have kick-started the careers of some Tourism – Travel students before even graduating!
Ticket Sales Agent
Be the go-to person for informing customers about boarding procedures; printing, sorting and distributing boarding passes, explaining products and services and answering questions from customers.
Front Desk Representative
Provide professional and personalized interactions with guests throughout their check-in/check-out process. You will also serve as a main contact responding to inquiries and providing information.to resort guests and staff.
Campground Administration
Learn the entire process of running a campground, including scheduling reservations, informing customers of local attractions, retail experience in the camp store and balancing end-of-day reports.
For more information regarding co-op, please check out our co-op site or contact the Co-op Office at coop@fanshawec.ca to connect with a consultant.
Career Information
Graduates of Fanshawe’s Tourism – Travel program will have the opportunity to work for tour operators, travel agencies, airlines, transportation companies, hotels, destination management companies and government tourism offices. Graduates are equipped with the knowledge and experience to establish a career in tour management, tourism product sales and marketing, wholesale and retail reservations, customer service, travel consulting, guest services, and niche travel and tourism.
Did you know Fanshawe consistently ranks high in graduation employment rates among large colleges in Ontario?
Here are some examples of career opportunities for graduates of Fanshawe’s Tourism – Travel program:
Travel Advisor
Help make dream vacations a reality by conducting extensive research, including visa and passport requirements, and selling flights, packages and insurance.
Guest Services Representative
Arrange professional and personalized interactions with guests and provide information and recommendations for a successful experience.
Wilderness Guide
Be the ultimate guide for canoe, bicycle, hiking and fishing trips in a beautiful provincial park. Help clients connect with nature by using your enthusiasm, outgoing personality, and professionalism to provide safe, educational and fun experiences.
Program Director
Oversee every aspect of the health and safety and enjoyment of all participants while managing/coaching staff to deliver the planned itinerary.
Program Progression
| Year | Fall | Winter | Summer |
|---|---|---|---|
| Year 1 | Level 1 | Level 2 | Work term |
| Year 2 | Level 3 | Level 4 | N/A |
Thank you so much for everything you taught me. I have never enjoyed school as much as in the last two years! I am working as an independent advisor and it has been driven home to me, over and over, what a great education you provide and how well I was prepared to be a travel advisor. I am having a lot of fun and living vicariously through other people's travel plans!
Sophia David
Graduate of the Tourism - Travel Program and Travel Counsellor (Level 2) at the Alberta Motor Association
Learning Outcomes
- Support an industry and workplace service culture by adopting a positive attitude and professional decorum, accommodating diverse and special needs, and contributing as a team member.
- Deliver customer service and solutions that anticipate, meet and/or exceed individual expectations, as well as organizational expectations, standards and objectives.
- Use marketing concepts, market research, social networks, sales strategies, relationship management skills and product knowledge to promote and sell tourism products, services and customer experiences.
- Apply business principles as well as basic accounting, budgeting, financial and administration skills to support the effective management and operation of a variety of organizations delivering tourism products and services.
- Comply with relevant organization and workplace systems, processes, policies, standards, legal obligations and regulations, and apply risk management principles, to support and maintain efficient, safe, secure, accessible and healthy tourism operations.
- Use appropriate technologies to enhance the quality and delivery of tourism products, services and customer experiences, to measure the effectiveness oftourism operations and to participate in tourism development.
- Keep current with tourism trends and issues, and interdependent relationships in the broader tourism industry* sectors to improve work performance and guide career development.
- Use leadership, teamwork, conflict and relationship management skills and tools, as well as knowledge of organizational behaviour, employment standards and human rights to contribute to a positive work environment.
- Respond to issues and dilemmas arising in the delivery of tourism products, services and customer experiences by using and promoting ethical behaviour and best practices of corporate social responsibility and environmental sustainability.
Related Programs
Academic School
Program Coordinator:
Julie Elliott
Explore our vibrant campuses and discover what makes Fanshawe unique. Get a firsthand look at classrooms, labs, student spaces, and residence halls, and connect with faculty, staff, and current students. Whether you're interested in learning more about academic programs, student services, or extracurricular activities, this is your chance to experience campus life up close. Don't miss the opportunity to see how we can help you achieve your academic and career goals!
Admission Requirements
Ontario Secondary School Diploma (OSSD), or equivalent,
or a
mature applicant with the following courses:
- Grade 12 English (C or U)
- Grade 11 Math (C, M or U)
Students who do not meet these requirements are recommended
for academic
upgrading. A conditional offer may be possible with proof of
enrolment.
International Admission Equivalencies
Admission equivalencies for Fanshawe depends on your country of study. Please enter your location to see the requirements for your country below.
English Language Requirements
English Language Requirements
| Test | Score |
|---|---|
| TOEFL iBT | 79 |
| IELTS Academic | Overall score of 6.0 with no score less than 5.5 in any of the four bands |
| CAEL | Overall score of 60 with no score less than 50 in any of the four bands. score of 80 in listening |
| PTE Academic | 53 |
| Cambridge English | Overall score of 169 with no language skill less than 162 |
| ESL4/GAP5 | Minimum grade of 80% in Level 8, 75% in Level 9, or 70% in Level 10 |
| Duolingo | Overall score of 105, with no score lower than 95 |
Recommended Academic Preparation
Recommended Academic Preparation
- Grade 11 and Grade 12 Hospitality and Tourism (C)
- Grade 11 Travel and Tourism: A Regional Geographic Perspective (O)
- International Languages, preferably French
Recommended Personal Preparation
Recommended Personal Preparation
Students should:- Have a keen interest in people
- Display effective speaking and writing skills
- Develop personal responsibility and leadership skills in school, community and social organizations
Applicant Selection Criteria
Applicant Selection Criteria
Where the number of eligible applicants exceeds the available spaces in the program, the Applicant Selection Criteria will be:- Preference for Permanent Residents of Ontario
- Receipt of Application by February 1st (After this date, Fanshawe College will consider applicants on a first-come, first-served basis until the program is full)
- Achievement in the Admission Requirements
Courses
| Level 1 | ||||
| Take all of the following Mandatory Courses: | ||||
| GEOG-1013 | Discover North America | 3 | ||
| The most valuable employees in the Tourism and Travel Industry have an awareness of a variety of destinations, as well as an understanding of the appeal to various customers. This course guides the development of product knowledge as it pertains to Indigenous cultures and the ability of the student to recognize the value of the tourism related attractions and experiences within Canada and the United States. | ||||
| TRAV-1011 | Travel Fundamentals | 3 | ||
| The travel industry is one of the fastest growing sectors in the global marketplace. Students will develop research skills as they analyze such topics as documentation, health requirements, currency and transportation options. Special emphasis will be placed on the logistics of airline travel. | ||||
| MMED-1066 | Emerging Technology Trends | 3 | ||
| A course designed to develop the fundamental knowledge and skill required to plan, produce and present multi-media communications, with emphasis placed on practical use of current and emerging technologies including social media. | ||||
| TOUR-1005 | Tourism Industry-Intro | 2 | ||
| The hospitality industry is without a doubt one of the strongest, fastest growing industries today. This course is an introduction to that industry and how Tourism affects us all. The students will gain an appreciation for where our industry has come from and what the future has in store. They will also recognize the numerous career opportunities available to them in such areas as Fast Food, Hotels, Luxury Cruise Lines, Resorts, Institutions, Casinos and many more. | ||||
| ANTH-1012 | Cultural Anthropology | 3 | ||
| Students will learn about fundamental concepts in Cultural Anthropology and how these concepts relate to their own lives and to Tourism, Hospitality and Culinary Arts. Students will practice applying the theoretical anthropological perspectives to various topics and perform academic research and reporting. This course promotes understanding social and cultural behaviours and ideas within larger cultural contexts while encouraging global citizenship and problem-solving thinking regarding diversity, relationship building, and incorporating authentic cultural components in their chosen programs of study. | ||||
| WRIT-1042 | Reason & Writing 1-Tourism/Hospitality | 3 | ||
| This course will introduce tourism and hospitality students to essential principles of reading, writing, and reasoning at the postsecondary level. Students will identify, summarize, analyze, and evaluate multiple short readings and write persuasive response essays to develop their vocabulary, comprehension, grammar, and critical thinking. | ||||
| COMP-1517 | Technology for Hospitality | 3 | ||
| Every day technology impacts how individuals work and live. This course will expose students to the range of software currently used in the hospitality sector. Students will develop their skills in word processing, spreadsheet and presentation tools. The course will also explore file management, research skills, outlook and online collaboration tools for the modern workplace. | ||||
| COOP-1020 | Co-operative Education Employment Prep | 1 | ||
| This workshop will provide an overview of the Co-operative Education consultants and students' roles and responsibilities as well as the Co-operative Education Policy. It will provide students with employment preparatory skills specifically related to co-operative education work assignments and will prepare students for their work term. | ||||
Tuition Summary
London - Downtown
*Total program costs are approximate, subject to change and do not include the health and dental plan fee, bus pass fee or program general expenses.