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This course, designed for students who plan to work in the field of Human Services, focuses on professional written and verbal communication skills. Students learn to prepare a variety of work-related documents. In addition, students learn about research methods and documentation formats. The principles of effective writing - organization, grammar, style, clarity, and tone - are reinforced...

If you are not reviewing your website statistics, then you are missing several key opportunities to profit from your website traffic. This course, aimed at non-technical users, will take you through all the key techniques and how to use website analytics using the world-standard Google Analytics, a free online tool. You'll understand your visitor traffic better, learn how to calculate return on...

This foundational course introduces students to the ACAF Method, which is the problem-solving approach used throughout the applied courses. The framework underscores the importance of business and accounting ethics. Other workplace skills are integrated into the course, with special attention given to communication, as students apply the framework to various scenarios typically encountered by...

This 2-week compressed course is designed to assess IEN students' language learning and the use of English in everyday relational practice (as a nurse) including in reading, writing, listening, and speaking. The outcome of this course will assist students to create their pathway to success in relational practice in nursing.

This course will introduce the concepts of bias-free values and multiple perspectives of diversity as foundations for effective interpersonal relationships. In this course, students will assess personal values and Professional disposition which influence attitudes towards and relationships with, children, families and colleagues. Sensitive, effective and supportive communication methods will be...

This course is designed to enable the apprentice to set up and operate milling machines to mill and bore jig and fixture components.

This course examines the critical role of the early childhood educator in creating caring and responsive relationships with children zero-three, their families, and communities. This course focuses on children's holistic development and wellbeing by understanding and responding to children's unique, capabilities, interests, and experiences through the integration of the principles from 'How Does...

This course covers both theoretical and practical aspects of gas-fired forced warm air heating systems, forced air add-on devices such as humidifiers, and air cleaners, conversion burners, domestic gas-fired refrigerators and air handling systems.

Offering exceptional customer service is a key element in operating a successful spa or salon business. In this course students will learn strategies and methods of fostering customer loyalty and retention, how to handle difficult situations and create consistency in service standards. Students will also explore methods of obtaining valuable customer feedback and measures of satisfaction.

Come out and test drive a Can-Am Spyder on our parking lot. In this 2 hour session you will learn how to operate, brake and drive a few simple maneuvers supervised by our certified instructors, on a closed course. No licence is required to test drive. Minimum age is 21. Students must provide a DOT approved helmet with eye protection, leather gloves(full finger), long sleeved substantial jacket...