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This course will provide a practical opportunity to demonstrate some of the vocational outcomes below. Students will further develop their technical skills through application of their knowledge gained in the prerequisite and corequisite courses. In addition to developing and implementing treatment plans, students will use a guided observation to identify behavioural practices and their...

Communicating Business Metrics aids learners in developing effective metrics-based communications to support executive, management & process-level decision making. Learners will identify a long-term corporate goal and then apply concepts acquired in the micro-credential to design relevant metrics that support strategic, tactical and operational processes and develop targeted communications to...

Giving and receiving feedback is the basis of every social interaction, both in the workplace and at home. Feedback can be formal or informal, spoken or written, and involves a range of non-verbal cues including gestures, tone of voice, and eye contact. This micro-credential will first help you analyze your own behaviour and thought processes when you are giving and receiving feedback. You will...

A key component of intercultural competency is the ability to communicate effectively and appropriately with colleagues, clients, and stakeholders across a range of cultures. In an increasingly global world, intercultural competency is a critical skill that will improve your ability to build and maintain relationships at home and abroad. This micro-credential will teach you the specific frameworks...

To stand out in the professional world, you need to be able to engage with your clients, management, and employees; you can do this with effective storytelling techniques. This micro-credential is designed to teach the most useful storytelling methods that could be used in a variety of professional situations, such as interviews, pitches, and general networking. Learning Outcomes: 1. Synthesize...

Visualizing Business Metrics aids learners in designing the most effective visual to tell their business data story. Learners will explore a variety of techniques to add depth and context to data visuals. Introductory level Excel and/or Tableau skills are required. Learning Outcomes: 1. Demonstrate an understanding of basic data visualization techniques 2. Apply appropriate visualization...

Understanding Business Metrics provides insight into the measurements that drive major functional areas in an organization. As they explore key drivers in Supply Chain, Human Resources, IT, Finance, Sales, Marketing, Logistics & Customer Service, participants will learn: why these measurements are important to organizational health, the interconnectedness of organizational metrics and how to...

This course develops the students' understanding of the intersection between sales and marketing in both the brick-and-mortar and digital worlds. Exposure to online marketing tactics and mobile communications will increase student's digital literacy. Students will learn to identify their clients'/customers' needs, speak to those needs, and select solutions that add the most value to their clients...

This course will prepare students to design a hybrid module from start to finish. Important issues on mixed-mode lesson planning are discussed as well as learning strategies geared towards both face to face and online delivery. Assessment strategies for hybrid delivery are also key to the design process and we will explore best practices for assessment creation and alignment.

This course explores the foundational principles of instructional design including learning theories and pedagogical models that are commonly used in the instructional design process. The student will write and align measurable learning outcomes with curriculum and ensure course content is compliant with current industry design and accessibility standards.