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The statistical portion of the course enables students to use various types of graphics to present information. Students are also introduced to basic measures of central tendencies and dispersions for both sample and population. Students are able to use these basic statistical measures to make reasonable business decisions. Students are also able to use time-series and simple linear regression...

Topics of study include a more detailed view of exponents and radicals, plane analytic geometry, geometry, complex numbers, and functions including trigomometric, exponential and logarithmic functions. This course also includes an introduction to statistics. The goals of this course are, first to show that mathematics does play a most important role in the development and understanding of the...

This course will guide the businessperson through the process of setting up a business. Content areas include feasibility study, forms of ownership, financing, operations, marketing plans and personal skills. In short, this course will help you to understand the facets of running a business.

This online course focuses on a structured approach to problem-solving. Emphasis is placed on using a step-by-step problem-solving methodology for root cause analysis. Students will learn how to apply the problem-solving process, when to apply it, how to create quality tools and when to use each quality tool. Students will learn how to create a clear problem statement to begin solving problems...

In this course, students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs, and fostering an environment that encourages customers to return. The course is of interest to anyone who works with customers, either internal or external, on a daily basis. This course is offered through OntarioLearn by the host college...

Benefits and their administration in business are examined, including such topics as; Canada Pension Plan, Workers' Compensation, government health plans, and pension programs. Life, accident and health insurance, other than that which is provided by the government, are studied. This course also covers contractual benefits such as; rest periods, vacations and sick leaves and volunteer benefits...

Students explore the economics of client value and the importance of building a quality service delivery team that ensures that service is provided in a stellar fashion and that employees buy-in to corporate culture and strategies that deliver the bottom line stakeholders are hoping to achieve.

Goods and services are no longer adequate bases for establishing relationships with clients because clients attach an emotional connection to the products they use and to the businesses with which they interact. This course offers insights and ideas in order to create lasting and genuine customer relationships that will withstand the competitive overtures of other companies. Students explore the...

This course focuses on the development of modern management, organizational theory, the processes of planning, organizing, directing and controlling, communications, behavioural strategies and techniques, ethical and social responsibilities in the practice of management, and an overview of human relations. This course is offered through OntarioLearn by the host college, Algonquin College.

This course introduces the student to best practices associated with managing the small firm. Students are exposed to universal and timeless theories/methods that cut across all major aspects of dealing with people, data and systems. Content and process skills will be conveyed including: decision-making, presenting arguments, building teams, introducing change and providing leadership.