219 Results
Communicating Business Metrics aids learners in developing effective metrics-based communications to support executive, management & process-level decision making. Learners will identify a long-term corporate goal and then apply concepts acquired in the micro-credential to design relevant metrics that support strategic, tactical and operational processes and develop targeted communications to...
Designed to provide the student with tools and skills necessary to devise an effetive marketing plan for their small business. Students will undertake relevant research and assemble a defensible marketing plan.
This course provides an overview of important communication concepts and skills required in business. Topics covered include: writing clear reports and documentation, making effective presentations, and fostering interpersonal skills.
Learn strategies to reduce any and all losses of revenue due to the many causes of shrinkage, lack of a security plan, and administrative errors. You will learn to develop an overall security management plan that protects the business and encourages employees to be fully engaged in protecting jobs.
Using Word, you will learn to combine basic design principles and techniques to produce a variety of printed matter, such as stationery, business cards, posters, newsletters, resumes and more. This is a practical, hands-on course that will place emphasis on producing real-life, professional materials using specific desktop publishing terminology and document-handling techniques.
Organizations which are supportive of a positive ethical culture enjoy critical competitive advantages, such as a good reputation and the respect and support of their clients, employees and other stakeholders. This course is designed to assist employees in developing and understanding a framework with which to make ethical decisions. Cases will be drawn from real business situations. Research...
Modern spreadsheet programs perform far beyond simple number crunching. The functionality of Microsoft Excel continues to move the application into new venues such as visual interactive data presentations or sales proposals. Given the now commonplace nature of the program, it is crucial that all business minded professionals have a comprehensive knowledge of MS Excel. Upon successful completion of...
For small businesses and medium size businesses alike, the human resources function can be helpful for much more than simply processing payroll or handling recruitment once a year. Human resources plays an essential role in developing a company’s strategy, handling the employee-centered activities of an organization, and paying attention to legislation. Module 1: Full Cycle Recruitment 1 Day An...
This course provides an overview of technology being used to run business operations that includes Enterprise Resource Planning (ERP), artificial intelligence, big data, and Internet of Things (IoT) amongst other industry-specific software, devices, and systems. From an operations standpoint, it is crucial to understand how technologies are interconnected and in what ways innovation impacts...
Students will learn techniques to successful spa marketing, promotions, and advertising along with gaining confidence in selling products. Students will explore effective client retention and customer service, and ways to building a clientele.