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In this final course in the Inclusive Leadership Practices Certificate program, the focus will be on going deeper into topics introduced in the first two courses and broadening the scope of our inquiry. Lessons will contain case studies and readings that illustrate barriers to inclusion in current and well-known workplaces. Students will be asked to think critically about inclusive leadership in...
In this course students will explore the retirement community's industry and structure, including the roles of government, health care systems, professional associations, and facility staff in the operationalization of facilities. Topics will include current issues and challenges, patient rights and advocacy, duty of care, funding frameworks and management of risk. This course is offered...
This course is designed to help students understand the concept of customer service to both external and internal customers to support their careers and personal growth as service providers. Due to globalization, organizations increasingly require that employees have the knowledge and skills to deliver exemplary service to meet the needs of a diverse clientele. Informed by an understanding of the...
How do you manage the finances of a business? Whether you are an entrepreneur, running a family business, or just looking to advance your career and add to your skill set, this Bookkeeping Certificate will provide you with the knowledge needed to measure, and manage, the financial health of your business. This program focuses on cash basis accounting. No one will care more about the financial...
This course is designed to build upon the skills of a law clerk who has completed formal law clerk education or who has prior law clerk work experience. The purpose of this course is to enable students to learn, understand, and apply effective business and financial management principles required to operate a business as a professional virtual law clerk and to prepare employed law clerks to...
Students will learn the process of conducting a business analysis of a Festival including business planning, funding, fundraising, marketing and promotional strategies. Students will develop a business plan for a Community Festival to include specific recommendations on marketing and promotions strategies.
The statistical portion of the course enables students to use various types of graphics to present information. Students are also introduced to basic measures of central tendencies and dispersions for both sample and population. Students are able to use these basic statistical measures to make reasonable business decisions. Students are also able to use time-series and simple linear regression...
This course is for students who are new to desktop publishing and creating presentations. Students will be shown how to make useful business aids including brochures, letterhead, and business cards using Microsoft Publisher 2007, a desktop publishing program. Students will also learn how to take those business aids one step further by learning how to create a presentation using Microsoft...
Students will continue to build text and data input speed and accuracy required to meet multiple deadlines encountered in subsequent courses, as well as in today's business environment. Proper keyboarding and proofreading techniques will be reinforced. Intermediate word processing concepts and commands will be applied to the production of business documents including multiple-page memorandums...
This course will cover the creation of a comprehensive business plan. The course will capture the entrepreneurial spirit, and students will get first-hand exposure to the benefits and drawbacks of starting a new business and being your own boss. Through the steps in creating the business plan, students will have the opportunity to practice start-up skills through defining markets, targeting...