Courses
User Experience Design-2024/2025
| Level 1 | ||||
| Take all of the following Mandatory Courses: | ||||
| MGMT-6187 | Collaboration, Mgmt & Facilitation 1 | 3 | ||
| This course will introduce students to UX organizations (enterprise vs. startup vs. agency), teams (UX, UI, IxD, IA, SD, CX) and roles (research, strategy, design, development/engineering, management) within the UX industry. Students will also be introduced to design thinking frameworks and methodologies, covering topics such as lean UX, HCD, design sprints, double diamond, etc. Students will also be introduced project and stakeholder management, covering topics such as building and maintaining shared understanding, defining goals, success criteria and project/product risks, ideas, feedback, decisions and approvals, meeting management basics including agendas and time management. | ||||
| DESG-6005 | Design and the Human Mind | 3 | ||
| This course will introduce students to the human mind and its capabilities and limitations, using principles gathererd from scientific studies from the disciplines of sociology, psychology, perceptual psychology and neuroscience. This course will teach the student how to create user friendly products with the end user in mind. | ||||
| RSCH-6022 | Qualitative Research and Empathy | 3 | ||
| This course will introduce students to various research techniques that professionals use to gain customer insight. These include the following areas: avoiding bias in research, recruiting the right people, effective interview and test moderation techniques, guerrilla research methods, moderated usability testing, user interviews and field observation. Topics also involve planning and conducting formal research studies, contextual research, focus groups and participatory design. Using this knowledge, students will take these findings and iterate on them with an actual product. | ||||
| COMM-6045 | Communicating Ideas | 3 | ||
| This course will introduce students to a range of best practices that will help guide teams through the design process in the creation of a user-friendly and usable product. The course will cover methodologies such as personas and archetypes, experience/journey maps and diagrams, information architecture, wireframes and user flows. | ||||
| INFO-6135 | UX Deliverables | 4 | ||
| This course will introduce students to the importance of UX deliverables and their place in the UX pipeline. Students will be quided through the various deliverables that are needed to showcase their process and get buy-in for their ideas with internal and expternal stakeholders. Topics covered in this course will include user research, competitive assessment, prototyping, design systems and style guides. | ||||
| RSCH-6021 | UX Testing 1 | 3 | ||
| This course will introduce students to end user testing. This critical component of product design and developmentcaptures the human insights needed to deliver products that customers desire, and which assist users in achieving their goals in the most efficient and effective manner. This course will cover topics such as planning usability studies, test methodologies, testing strategies and techniques, user diversity, design personas and scenarios, informal and formal test plans, and usability testing. | ||||
| Level 2 | ||||
| Take all of the following Mandatory Courses: | ||||
| MGMT-6188 | Colb, Mgmt & Facilitation 2 | 3 | ||
| Extending topics introduced in Collaboration, Management & Facilitation 1, this course covers more advanced topics such as product and project management including techniques for prioritization, managing uncertainty and change, MVPs, iterative design, and continuous delivery & discovery. Advanced stakeholder management techniques to build buy-in, consensus, manage conflict, and feedback are covered. Students will learn to synthesize insights and ideas, then critique and generate ideas based on group feedback. | ||||
| DESG-6006 | Designing for Everyone | 3 | ||
| Extending topics introduced in Design and the Human Mind, this course covers advanced topics of accessibility and inclusiveness. Students will identify and address edge cases and plan for the unexpected, error states, 0 results, emply states, and the inclusion of unpredictable content. Tutorials & on-boarding materials will be developed for projects. | ||||
| RSCH-6024 | Quantitative Measurement and Analytics | 3 | ||
| This course will introduce students to quantitative measurement and analytics, statistical concepts and methods. Students will learn to design and conduct surveys and use analytics and tracking tools for user experience key performance indicators and metrics using the System Usability Scale and Net Promoter Score. | ||||
| MGMT-6190 | Managing Complexity | 3 | ||
| Extended topics introduced in UX Deliverables, this course covers more advanced topics including system thinking, service blueprints and the incorporation of AI and machine learning into projects. | ||||
| RSCH-6023 | UX Testing 2 | 3 | ||
| Extending topics introduced in UX Testing 1, students will learn the moderator's responsibilities when conducting a usability test. The process of analyzing results, international usability testing, and heuristic evaluation, will be explored. The presentation of the results through effective oral and written communications will be practiced. | ||||
| INNV-6005 | Transdisciplinary Collaboration | 6 | ||
| This course puts UX in action. Students will have the opportunity to participate in internal or external client-based projects. With guidance from both professors and industry professionals, students will become a crucial member of a product development team as a UX team member. The student will research, analyze and offer recommendations based on their findings. This course provides the student the ability to apply the concepts and methodologies learned in the program and apply them to a real life situation. | ||||
| Program Residency | ||||
| Students Must Complete a Minimum of 10 credits in this program at Fanshawe College to meet the Program Residency requirement and graduate from this program | ||||