Health Systems Management

Every health care facility or organization relies on its technological systems to be organized. With the hard work of health information managers and administrators who can access and decipher health information effectively, decision makers in the health care environments are able to make clear, accurate decisions based on current data. This health administration post-graduate program will prepare you for an exciting career in the field of health information and e-health digital transformation.


Enhance your career with this specialization in health administration systems and health information management in this one-year Ontario College Graduate Certificate program. You will learn about global advancements in the use of technology in electronic patient records, automated voice transcription, digital imaging concepts, ADT (admission-discharge-transfer) systems messaging and workflow. You’ll also develop valuable skills in data analysis and the creation of dashboards.

When you graduate, you may go on to receive accreditation in Health Information Management including Digital Health Canada (COACH)* and Canadian Health Information Management Association (CHIMA)*. You will also gain direct access to the second year of the two-year post-graduate program, Health Care Administration Management, resulting in two Ontario College Graduate Certificate credentials in just two years of study. The Health Systems Management program will also prepare students who are interested in additional qualifications through other Fanshawe graduate certificates such as Project Management or Information Security Management.

Digital Health Canada logo

*This program is not affiliated with this organization. The programs offered by this organization are typically accessed by the employee while working in the health information management field.



A part-time, online version of this program is available


Career Information ​​​​​​

Graduates of Fanshawe’s Health Systems Management program will leverage their information technology and health-related data management experience to benefit a variety of organizations in the health care field. Graduates will be equipped with the knowledge and skills required to assist healthcare managers in the role of decision support, focusing on extracting, analyzing, and presenting healthcare-related data. Job Skills for the Future, such as Complex Problem Solving, Novel and Adaptive Thinking, and Implementation Skills have been featured in the program. Graduates may find employment in health care settings such as:

  • Hospitals/Specialized institutions
  • Private organizations
  • Community Care Access Centres (LHIN’s)
  • Family Health Teams/Medical groups/Physician offices
  • Consulting firms
  • Colleges/Universities
  • Government/Health Authorities
  • Community Health Centres
  • National Registries
  • Public Health agencies
  • Insurance companies
  • Law offices

Did you know that graduates of the Health Systems Management program have a direct pathway to the second year of the two-year post-graduate Health Care Administration Management certificate program? That means that the HSY graduates will receive a post-graduate certificate after completing the HSY program and will receive another post-graduate certificate after completing Year 2 of the Health Care Administration Management program.

Here are some examples of career opportunities for graduates of Fanshawe’s Health Systems Management program:

Practice Manager

Play a critical role within a practice being accountable for driving practice performance, leading people and enhancing the patient experience.

Clinical Team Assistant

Book appointments and pull/refile client records, prepare, process, record, store, and complete requisitions and perform clinical procedures.

Change Management and Adoption Coordinator

Responsible for the deployment, onboarding support and sustained adoption of digital health solutions.

Learning Outcomes

The graduate has reliably demonstrated the ability to

  1. Assess organizational requirements for health information system technologies (HIST) and evaluate the impact of HIST on business/clinical processes, and on health services delivery to inform and support incremental change;
  2. Evaluate and develop health information management practices, policies and processes to support client care, organizational goals, operations, and regulatory compliance;
  3. Differentiate between and among relevant local, national and global health care and health information management issues, trends, technologies and standards to support health information systems and processes;
  4. Ensure compliance with the legal health obligations, as well as with the professional, ethical and organizational standards that ensure privacy, security and confidentiality in the access, retention, storage, extraction, and disposal of personal health information;
  5. Assess and examine the completeness, accuracy, consistency, timeliness and integrity of health information throughout the management of its lifecycle;
  6. Work professionally, ethically and collaboratively with stakeholders and as a member of an interdisciplinary health care team, to enhance the collection, distribution, use, security and awareness of quality health information and its impact on client care;
  7. Utilize diverse research methodologies, theories and health information/digital health practices to support evidence-based decision-making;
  8. Apply principles of project management, quality improvement methods, financial management, operational planning, and quality management to support health care operational performance and effectiveness.


Program Availability

Canadian Students

Start Dates

Full Time Offerings

2022 September
2023 January
2023 May

Part Time Offerings

2022 September
London - Online
2023 January
London - Online
2023 May
London - Online

International Students

Start Dates

Full Time Offerings

2023 May

Program Details

Program Code

Program Coordinator:

Kathy Bouma

Day Time
Ontario College Graduate Certificate
30 weeks

Admission Requirements

A Two- or Three-Year College Diploma, or a Degree, preferably in Information Technology, Mathematics, Writing, or Health Sciences. Other backgrounds considered on a case-by-case basis.
Acceptable combination of related work experience and post-secondary education as judged by the College to be equivalent to the above
English Language Requirements

English Language Requirements

Applicants whose first language is not English will be required to demonstrate proficiency in English by one of the following methods:

  • A Grade 12 College Stream or University Stream English credit from an Ontario Secondary School, or equivalent, depending on the program's Admission Requirements
  • Test of English as a Foreign Language (TOEFL) test with a minimum score of 88 for the Internet-based test (iBT), with test results within the last two years
  • International English Language Testing System (IELTS) Academic test with an overall score of 6.5 with no score less than 6.0 in any of the four bands, with test results within the last two years.  SDS Program Requirements.  
  • Canadian Academic English Language (CAEL) test with an overall score of 70 with no score less than 60 in any of the four bands, with test results within the last two years
  • Pearson Test of English Academic (PTE) with a minimum score of 59, with test results within the last two years
  • A Cambridge English Test (FCE/CAE/CPE) with an overall score on the Cambridge English Scale of 176 with no language skill less than 169, with test results within the last two years
  • An English Language Evaluation (ELE) at Fanshawe College with a minimum score of 75% in all sections of the test, with test results within the last two years
  • Fanshawe College ESL4/GAP5 students: Minimum grade of 80% in ESL4/GAP5 Level 9 or 75% in ESL4/GAP5 Level 10
Recommended Academic Preparation

Recommended Academic Preparation

  • Previous Health or Information Technology post-secondary education and/or training and/or work experience.
Applicant Selection Criteria

Applicant Selection Criteria

Where the number of eligible applicants exceeds the available spaces in the program, the Applicant Selection Criteria will be:
  1. Preference for Permanent Residents of Ontario
  2. Receipt of Application by February 1st (After this date, Fanshawe College will consider applicants on a first-come, first-served basis until the program is full)
  3. Achievement in the Admission Requirements


Level 1
Take all of the following Mandatory Courses:
INFO-6057Health Systems Management4
Students will be introduced to the main concepts of Health Systems Management including the collection, use and disclosure of health records in an evolving healthcare landscape and technology environment. The current health information issues, standards, trends structure and function of health care communities in general, and health care facilities specifically, will be examined. The implication of legislation on health systems management will be explored. Principles of communication, leadership, change management of quality data and information, while maintaining security of health information throughout its life cyle are addressed. The importance of professional ethics, legal and policy implications of health information systems privacy and confidentiality will be emphasized throughout the course.
INFO-6058Health Systems Environments3
The skills and ethical responsibilities of a health system management professional will be presented. Common industry health and e-health terminology will be introduced to integrate computational and managerial knowledge and experience with health related knowledge and experience. Assessment, implementation and evaluation of an Electronic Health Record (EHR) system in a typical healthcare environment will be explored to advocate healthcare through information technology management practices.
INFO-6069Health Reporting Tools3
Health systems management relies on data analysis and reporting. This course focuses on the tools used to collect relevant data and to present its meaning through visual reports and interactive dashboards. Data will be extracted and manipulated using various tools and queries. Numerous statistical functions will be introduced.
INFO-6060The Electronic Patient Record4
Introduces students to the concepts and features of electronic health record (EHR) systems. Students will learn about the functionality of the EHR as it applies to health information management, health information technology and allied health. Students will gain an awareness of how the electronic health record supports efficiencies and accuracy with both inpatient and outpatient facilities and how EHRs contribute to the goals of increased patient safety, privacy and security.
MGMT-6042Organizational Performance3
Students in this course will gain an advanced understanding of how organizational effectiveness is dependent upon the interactions and relationships between individuals and teams within organizations. The content is based on theoretical models, the research underpinning these models and how these translate into the contemporary Canadian workplace. The course will examine topics ranging from employee motivation and performance management to organizational structure, culture, development and change. Students will explore topics around the role of individual values, perception and decision making and how these can influence team dynamics and leadership. Students will complete a personality assessment and relate their results to course concepts. Students will also undertake a major case analysis applying course concepts. This course is HRPA approved and is required to write the Comprehensive Knowledge Exam 1 (CKE1) and/or the Comprehensive Knowledge Exam 2 (CKE2). These exams are part of the attainment of the externally accredited entry level Certified Human Resources Professional (CHRP) designation (CKE1) and/or the advanced level Certified Human Resources Leader (CHRL) designation (CKE2), respectively. You must achieve a minimum of 65% in any one of the nine CHRP/CHRL courses and an overall average of 70% in these nine courses to be eligible to write the CKE1 and/or CKE 2. For further information on this designation, please see:
HLTH-6043The Canadian Health System3
This course will provide learners with an understanding of the Canadian health care systems, health care providers, and agents. It will inform students regarding the various provincial and federal bodies involved in Canadian health care, as well as government funding models. The approach used in Canada for health service delivery will be reviewed.
ACAD-6002Graduate Success Strategies1
This course presents and helps to develop some of the skills required to achieve academic and career success for graduate students. Areas of focus include college resources, study skills, and time management among other skills. The importance of Academic Integrity will be a main focus.
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Tuition Summary


Canadian Costs
Total Cost of Program
International Costs
Total Cost of Program

*Total program costs are approximate, subject to change and do not include the health and dental plan fee, bus pass fee or program general expenses.