Program delivery note

Program delivery note: Fanshawe will temporarily deliver this program as listed under "locations" to the right of your screen or in the "+ more details" menu on mobile.

Every health facility or organization relies on its technological systems to be organized - 2021/2022

With the hard work of health system managers and administrators who make sure things run smoothly, doctors and nurses are able to perform their duties to the best of their ability. Fanshawe’s Health System Management program will prepare you for an exciting career in the field of Health Administration and e-health digital transformation.

What you will learn 

As a student, you’ll discuss fascinating global advancements in the use of technology in electronic patient records, automated voice transcription, digital imaging concepts, ADT (admission-discharge-transfer) systems messaging and workflow. You’ll also develop valuable skills in protocol analysis using HL7 and Dicom, PHIPA/PIPEDA/Security, billing, and similar technology.

Upon graduation, this training will increase your marketability with employers who are looking for motivated graduates that understand the current systems that are used at health care facilities.

The program is also excellent preparation for students who are interested in additional qualification with Fanshawe certificates such as Project Management or Information Security Management.

In any professional setting, organization is key, but nowhere is this more true than when people’s medical data is on file. If you want to make a real difference, consider the Health System’s Management program.

Digital Health Canada logoAs a student, you will also enhance your knowledge of health informatics with your Digital Health Canada membership.



A part-time, online version of this program is availible

Admission Requirements - 2021/2022

Admission Requirements

A Two- or Three-Year College Diploma, or a Degree, preferably in Information Technology, Mathematics, Writing, or Health Sciences. Other backgrounds considered on a case-by-case basis.
Acceptable combination of related work experience and post-secondary education as judged by the College to be equivalent to the above

English Language Requirements

Applicants whose first language is not English will be required to demonstrate proficiency in English by one of the following methods:

  • A Grade 12 College Stream or University Stream English credit from an Ontario Secondary School, or equivalent, depending on the program's Admission Requirements
  • Test of English as a Foreign Language (TOEFL) test with a minimum score of 88 for the Internet-based test (iBT), with test results within the last two years
  • International English Language Testing System (IELTS) Academic test with an overall score of 6.5 with no score less than 6.0 in any of the four bands, with test results within the last two years.  SDS Program Requirements.  
  • Canadian Academic English Language (CAEL) test with an overall score of 70 with no score less than 60 in any of the four bands, with test results within the last two years
  • Pearson Test of English Academic (PTE) with a minimum score of 59, with test results within the last two years
  • A Cambridge English Test (FCE/CAE/CPE) with an overall score on the Cambridge English Scale of 176 with no language skill less than 169, with test results within the last two years
  • An English Language Evaluation (ELE) at Fanshawe College with a minimum score of 75% in all sections of the test, with test results within the last two years
  • Fanshawe College ESL4/GAP5 students: Minimum grade of 80% in ESL4/GAP5 Level 9 or 75% in ESL4/GAP5 Level 10

Recommended Academic Preparation

  • Previous Health or Information Technology post-secondary education and/or training and/or work experience.

Applicant Selection Criteria

Where the number of eligible applicants exceeds the available spaces in the program, the Applicant Selection Criteria will be:
  1. Preference for Permanent Residents of Ontario
  2. Receipt of Application by February 1st (After this date, Fanshawe College will consider applicants on a first-come, first-served basis until the program is full)
  3. Achievement in the Admission Requirements


Health Systems Management-2021/2022

Level 1
Take all of the following Mandatory Courses:
INFO-6057Health Systems Management4
Students will be introduced to the main concepts of Health Systems Management including the collection, use and disclosure of health records in an evolving healthcare landscape and technology environment. The current health information issues, standards, trends structure and function of health care communities in general, and health care facilities specifically, will be examined. The implication of legislation on health systems management will be explored. Principles of communication, leadership, change management of quality data and information, while maintaining security of health information throughout its life cyle are addressed. The importance of professional ethics, legal and policy implications of health information systems privacy and confidentiality will be emphasized throughout the course.
INFO-6058Health Systems Environments3
The skills and ethical responsibilities of a health system management professional will be presented. Common industry health and e-health terminology will be introduced to integrate computational and managerial knowledge and experience with health related knowledge and experience. Assessment, implementation and evaluation of an Electronic Health Record (EHR) system in a typical healthcare environment will be explored to advocate healthcare through information technology management practices.
INFO-6069Health Reporting Tools3
Health systems management relies on data analysis and reporting. This course focuses on the tools used to collect relevant data and to present its meaning through visual reports and interactive dashboards. Data will be extracted and manipulated using various tools and queries. Numerous statistical functions will be introduced.
INFO-6060The Electronic Patient Record4
Introduces students to the concepts and features of electronic health record (EHR) systems. Students will learn about the functionality of the EHR as it applies to health information management, health information technology and allied health. Students will gain an awareness of how the electronic health record supports efficiencies and accuracy with both inpatient and outpatient facilities and how EHRs contribute to the goals of increased patient safety, privacy and security.
MGMT-6042Organizational Performance3
Students in this course will gain an advanced understanding of how organizational effectiveness is dependent upon the interactions and relationships between individuals and teams within organizations. The content is based on theoretical models, the research underpinning these models and how these translate into the contemporary Canadian workplace. The course will examine topics ranging from employee motivation and performance management to organizational structure, culture, development and change. Students will explore topics around the role of individual values, perception and decision making and how these can influence team dynamics and leadership. Students will complete a personality assessment and relate their results to course concepts. Students will also undertake a major case analysis applying course concepts. This course is HRPA approved and is required to write the Comprehensive Knowledge Exam 1 (CKE1) and/or the Comprehensive Knowledge Exam 2 (CKE2). These exams are part of the attainment of the externally accredited entry level Certified Human Resources Professional (CHRP) designation (CKE1) and/or the advanced level Certified Human Resources Leader (CHRL) designation (CKE2), respectively. You must achieve a minimum of 65% in any one of the nine CHRP/CHRL courses and an overall average of 70% in these nine courses to be eligible to write the CKE1 and/or CKE 2. For further information on this designation, please see:
HLTH-6043The Canadian Health System3
This course will provide learners with an understanding of the Canadian health care systems, health care providers, and agents. It will inform students regarding the various provincial and federal bodies involved in Canadian health care, as well as government funding models. The approach used in Canada for health service delivery will be reviewed.
ACAD-6002Graduate Success Strategies1
This course presents and helps to develop some of the skills required to achieve academic and career success for graduate students. Areas of focus include college resources, study skills, and time management among other skills. The importance of Academic Integrity will be a main focus.

Level 2
Take all of the following Mandatory Courses:

Group 1
INFO-6061Health Systems Environments 23
This course builds on the concepts and features of health systems environments. An emphasis on electronic health records in a variety of practice settings will be investigated. An emphasis on legislation, professional ethics, privacy and confidentiality will be highlighted throughout the course. Health information and health systems management concepts of ethics will be developed. Contents related to risk management, program controls with an emphasis on privacy impact/threat and risk assessment will be explored. Disaster planning and readiness concepts and principles will be explored. With a focus on health systems environment, clinical decision support principles will be used for analysis and discussions. Skills will be further developed in order to share information and produce documents and reports accurately and effectively in healthcare delivery and planning.
INFO-6082Health Information Coding4
Students will expand their knowledge of coding Electronic Health records by utilizing the principles and guidelines of ICD-10-CA/CCI. The importance of accuracy and consistency will be evaluated using case studies. Students will also explore the relationship between data collection and the classification system as it relates to decision making and resource allocation.
MGMT-6151Health Information Project Management4
This course introduces the essentials of the project management discipline, and prepares students to manage project teams, project schedules, budgets and quality requirements in a health information management capacity. Students learn the process of analyzing, creating and managing a functional project plan - specific to health information management.
INFO-6063Health Reporting4
In a health care setting, accessing, editing, analyzing and presenting data is fundamental to successful practice management, and provides persons involved in care decisions with general and person-specific information, intelligently filtered and organized. Using multiple tools, students will work with and present data. This will provide students with the opportunity to apply advanced features to analyse, summarize, protect and share data. The importance of professional ethics, privacy and confidentiality will be highlighted throughout the course.
LAWS-6035Legal & Ethical Issues3
Students will reflect on the current privacy laws surrounding health information management in Canada. Ethical issues regarding health records and privacy will also be explored. A case- based examination of professional ethics, privacy and confidentiality will be included.

Group 2
Take INFO-6064 or INNV-6001
INFO-6064Applied Health Systems Management4
This course is designed to give students a chance to apply their culminating applied skills and knowledge they have experienced throughout their health system management education to real-world situations using a variety of learning methods. Specifically this course will be focused on applied skills and knowledge to work within a health environment supporting information management related to administrative, financial and clinical system components. Emphasis will be placed on the communication and relationships between: patients, providers, systems and health information using various frameworks while maintaining ethical, professional, outcome-based thinking. Contents related to risk management, program controls with an emphasis on privacy impact/threat and risk assessment will be explored and assessed/evaluated. A comprehensive portfolio will be developed and produced by the students.
INNV-6001Innovation Applications4
Organizations and individuals need to be innovative to succeed in the complex and rapidly-changing global market place. In this course, you will learn the fundamentals of innovation and how innovation applies to your discipline or field. Using this foundational knowledge, you will select and apply the novel and adaptive thinking processes and tools presented in the course to complete an innovative learning project in collaboration with other students. The project will be based on a real-world scenario involving an external live client identified in consultation with your professor, and you will interact directly with the client. The project may involve a multi-disciplinary approach. Throughout the course, novel and adaptive thinking skills and collaboration skills will be evaluated through self assessment and peer assessment. This course is designed to give students in graduate certificate programs the opportunity apply innovative thinking to a real-world problem presented by an external client.

Program Residency
Students Must Complete a Minimum of 11 credits in this
program at Fanshawe College to meet the Program Residency
requirement and graduate from this program

Careers - 2021/2022

Career Opportunities

Graduates will build skills useful within the healthcare field, leveraging their information technology and administrative experience in a variety of organizations. They will be equipped with the knowledge and skills required to assume Health Systems Management roles and ultimately management positions in the e-Health industry.

More Information - 2021/2022

A One-Year Ontario College Graduate Certificate Program
Program Code: HSY2
Campus Code: LC (LC - London)
September/January/May Admission
15 week terms
Academic Calendars available at


School of Information Technology: 519-452-4291

Program Description

This program will provide the student a better understanding of the use of Information Technology as it relates specifically to the Healthcare Information Technology domain. Global advancements in the use of technology in digital health, automated voice transcription, digital imaging concepts, electronic health records, continuum of care, healthcare workflow, HIPPA/PIPEDA/Security, billing, and similar technologies.

Learning Outcomes

The graduate has reliably demonstrated the ability to

1. Assess organizational requirements for health information system technologies (HIST) and evaluate the impact of HIST on business/clinical processes, and on health services delivery to inform change in necessary.
2. Develop, implement, and evaluate health information management practices, policies and processes to support client care, organizational goals, operations, and regulatory compliance.
3. Synthesize relevant local, national and global health care and health information management issues, trends, technologies and standards to support health information systems and processes.
4. Ensure compliance with the legal health obligations, as well as with the professional, ethical and organizational standards that ensure privacy, security and confidentiality in the access, retention, storage and disposal of personal health information.
5. Ensure the completeness, accuracy, consistency, timeliness and integrity of health information throughout the management of its lifecycle.
6. Work professionally, ethically and collaboratively with stakeholders and as a member of an interdisciplinary health care team, to enhance the collection, distribution, use, security and awareness of quality health information and its impact on client care.

Program Pathways

  • This program will offer many pathways for students who graduate from any of the diplomas offered in the School of Information Technology: Computer Systems Technician, Computer Systems Technology, Computer Systems Analyst and Interactive Web Design.
  • Graduates of the above programs at Fanshawe College or equivalent diplomas or degrees from other educational institutions may wish to augment this program with additional Graduate Certificates offered at Fanshawe College such as the Project Management Graduate Certificate or the Information Security Management Graduate Certificate.
  • International students who have successfully completed the Fanshawe Graduate Certificate in Health Systems Management will be eligible for advanced standing into level 3 of the Graduate Certificate in Health Care Administration Management at Fanshawe. Contact your Program Coordinator for questions.
  • For information about Program Pathways visit

Program Details

More details

Canadian Students

Start Dates

Full Time Offerings

2021 September
2022 January
2022 May

Part Time Offerings

2021 September
London - Online
2022 January
London - Online
2022 May
London - Online

International Students

Start Dates
2021 September
2022 January
2022 May
Program Code

Program Coordinator:

Kathy Bouma

Day Time
Ontario College Graduate Certificate
30 weeks