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Program DescriptionThis program will enhance leadership skills and develop new skills to help meet career and organizational objectives.The program will provide a solid foundation for those looking to enter leadership positions, and for those currently in front line or mid-level management positions.The program will build on existing skills and experience and apply those skills to workplace situations.Content includes communications, ethics, performance management, change management, team building, planning, and project management.
|Communication skills are essential to all aspects of life but specifically this course will address business communications. With the various technology tools available and communication mechanisms today it is important to know what is available and what mechanism should be used to communicate which message. Managing the various communication channels today requires time management and effective informal and formal communication skills. This course will cover the communication styles, mechanisms, presentation skills as well as facilitating meetings, social marketing and ways to improve all communications.|
|Today's workplace is highly regulated from the commencement of the employment relationship through to its termination. An examination of both statutory law and common law will be undertaken in both federal and provincial jurisdictions. Students will review employment standards, health and safety, labour relations, pay equity and human rights legislation as it applies to management and unionized employees and leaders.|
|This course will provide leaders with the appropriate skills and knowledge to be able to effectively recruit personnel, train them, and manage their performance in a professional manner. Leaders will use their knowledge of the concepts of statutory and common law to conduct interviews, handle performance problems, counsel and discipline as required, plan and direct training needs assessments, methods and program delivery.|
|Leaders and managers need to know and demonstrate techniques for managing employee performance in order to increase productivity and organizational effectiveness. This course will focus on performance analysis, counselling, coaching, constructive feedback, conflict resolution, performance management systems and overall strategies for performance management.|
|This course will examine the leader's role in the development and success of teams in the workplace. Leaders will learn the differences between a group and a team, analyze various types of teams including Self Directed Work Teams, and explain how coaching and mentoring skills assist team effectiveness.|
|Today's leaders are often called upon to implement and support the change process. They need to be able to identify and respond to internal and external factors that will determine when and what type of change initiatives are required. Environmental scanning, identifying trends, implementing and measuring successful change are all essential to developing and managing change to the benefit of the organization. Organizational readiness and risk assessment will also be covered in the context of best practices.|
|Leaders in any organization need to understand the cost of doing business. Financial documents are used to explain how money is used in a business and can be interpreted to predict an organization's success. The ethical and effective use of financial statements and ratio calculations for forecasting and budget preparation can ensure investments or withdrawals within an organization will produce a healthy return or mitigate decline in other areas. Knowing the processes for assessing ROI, creating a budget and anticipating variances are critical in any organization in order to make effective decisions.|
|Leadership today involves all aspects of an organization and multiple skills, duties and responsibilities. This course is designed to meet the needs of leaders in any organization who may be new to project management or who have not had formal project management training. This course provides the practical knowledge to start and complete a project successfully from a leadership perspective. You will learn how the elements of the Project Management Body of Knowledge are applied during each phase of a project's life cycle and the implications of project management on leadership within an organization. This will help establish priorities and effectively manage your projects and project teams.|
|Sustainability in business is often related to profitability. Organizations now need to incorporate practices that include a more holistic approach to the responsibility corporations have to their communities and the environment. Leaders need to assess the impact of the business in an ethical and globally sustainable way using measures such as Corporate Social Responsibility and triple-bottom line accounting.|
|Creative & Critical ThinkingMGMT-1210||2||Yes||Yes||Yes|
|Today more than ever, leaders need to be creative and critical thinkers in order to deal with all aspects of organizational, strategic and societal situations or environments. This course will build on the knowledge and skills covered in the previous courses. You will learn how to think creatively and critically in order to apply those skills to roles in the organization, and professional and personal situations. These skills will assist with analyzing information in order to respond to a wide variety of work and personal situations.|
The graduate has reliably demonstrated the ability to:
- Apply human resources practices to leadership and management situations in order to make effective decisions, mitigate risk and solve problems;
- Apply organizational planning skills to ensure ethical business decision making and sound operational objectives based on practical budget considerations;
- Manage change initiatives and the resulting cultural impact in order to adapt to issues affecting the organization and the economy;
- Manage employee performance utilizing communication, coaching and leadership skills;
- Communicate effectively in leadership roles and as a team leader or team member;
- Manage projects utilizing project management processes and tools in order to effectively maximize resources;
- Develop strategies for personal and professional development that enhance work performance and maximize career opportunities.
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