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Students taking this course will learn the definition of culture and will be introduced to inter-cultural communication theories such as differences in gestures, personal spaces, and customs. By identifying intercultural issues in North American society, student will learn how they can apply intercultural communication theories to their daily lives and how they can respect and understand persons...

Effective communication skills are essential to all aspects of life and this course specifically addresses communications in contemporary businesses and organizations. It is important to be aware of the wide variety of communication methods and technological tools which are available, and which should be used to a convey a particular message. Managing communication channels requires time...

News stories confront us with people, places, issues and crises from around the world. An understanding of background issues help us make informed judgements. This subject focuses on the main news stories of the day and looks for your critical interpretation.

This online course will focus on communication with the terminally ill patient and their families. Topics include: basic process and steps of effective communication, factors influencing personal and cultural attitudes in communication, identifying basic verbal and non-verbal communication, techniques used to establish a trusting relationship and how to identify ineffective communication.

Occupational health and safety technicians communicate with a variety of internal and external stakeholders, including co-workers, safety committees, management and regulatory bodies. In this course, students will produce informational bulletins, training materials, meeting minutes, reports, and policy and procedure documents for specific contexts and audiences. Occupation-specific documents and...

Learners explore how to monitor and measure the impact of a social media strategy or social media efforts. Specifically, learners learn which tools are available for monitoring and measuring social media efforts. Through online discussion, learners discuss the challenges of ongoing measurement in a rapidly changing field and explore strategies for addressing these challenges. Learners are also...

Understand and personalize the military "brand" as it applies to the individual learner. Identify and communicate key military skills and experiences that are of high value to civilian organizations and may uniquely and positively differentiate the learner from their civilian peers. Total class hours - 6.

Understand where cultures often collide -civilian and military - resulting in barriers to communication. Learners will be able to effectively address and assuage perceptions through dialogue to reduce and ultimately overcome these barriers. Total class hours - 6.

Understand how to "lead from behind" by communicating the learners' experiences to offer recommendations and/or solutions to organizational challenges. Total class hours - 6.

Understand how leadership communications differ between the military to civilian environments. Learners will become familiar with skills and techniques that may be effective in both environments. They will also recognize leadership communications techniques that are much more suitable for one environment over the other. Total class hours - 6.