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Learn how a business should communicate and interact with the public to gain and retain customers. It is necessary for a business to cultivate positive customer relations to attract and retain a loyal base of customers. This course explores different methods of attraction and retention strategies.

This course provided students with a fundamental understanding of many of the different digital channels.

Students are introduced to a risk management approach and application to infection prevention and control (IPAC) in the dental environment. IPAC in a dental office is a complex sequential process and a critical component of client safety. Establishing, implementing and monitoring an IPAC program in a dental office requires a representative to take lead and have specific knowledge and comprehension...

This course provides an understanding of statistical and data analysis techniques and develops students' skills in organizing and summarizing information. Statistical methods in relation to data collection, analysis, presentation and interpretation of quantitative data are presented. Topics of discussion also include summary measures, probability, normal probability distributions, sample data and...

Mental Health First Aid (MHFA) is a 12-hour course from the Mental Health Commission of Canada. Just as a physical aid is administered to an injured person, MHFA teaches you how to help someone showing signs of a mental health problem or experiencing a mental health crisis. It also provides an overview of common mental health problems, causes, symptoms, treatments and referrals. This course is...

Develop your knowledge to prepare a variety of regional dishes from one of the world's great culinary cultures. Acquire the skills you need to balance and blend a variety of spices and flavours to create traditional and rustic Indian dishes such as onion bahjias, exotic vegetarian cuisine and meat curries. NOTE: To ensure that safe food handling practices are maintained in our kitchens closed toed...

In this course, students will learn about the basics of lamb butchery. Techniques covered include trimming larger sub-primal cuts into ready to cook products including chops, shanks, boneless leg of lamb and a "Frenched" rack of lamb. Students will learn how to cook lamb products to on a weekly basis using a variety of cooking methods and ingredients designed to complement the complex flavour of...

Plant Based Cuisine is not only a great and healthy way to eat, but it is an amazing and exciting window into the world of cuisine. In this course students will experience how versatile a vegetable based lifestyle can be by incorporating proper cooking techniques, knife skills and preparation methods into their daily diet. This journey will cover a unique range of vegetables, spices and culinary...

This online course provides participants with the tools to identify and respect diversity, withhold judgement, and create common ground with colleagues. Participants are asked to critically examine their own culture in order to develop an understanding of the complexity of the social-cultural integration process. This module addresses individuals' attitudes, knowledge, and behaviors for the...

In this online course, you will be able to use all the tools and strategies acquired from the modules to analyze case studies that touch on several topics such as gender, sexual orientation, and religion.