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This course will provide a practical opportunity to demonstrate some of the vocational outcomes below. Students will further develop their technical skills through application of their knowledge gained in the prerequisite and corequisite courses. In addition to developing and implementing treatment plans, students will use a guided observation to identify behavioural practices and their...

Communicating Business Metrics aids learners in developing effective metrics-based communications to support executive, management & process-level decision making. Learners will identify a long-term corporate goal and then apply concepts acquired in the micro-credential to design relevant metrics that support strategic, tactical and operational processes and develop targeted communications to...

Developing your emotional intelligence (EI) can have a positive impact on your career. By focusing on your EI, you can improve your personal relationships and your communication skills to achieve stronger professional success. This micro-credential will focus on the four elements of emotional intelligence: self-awareness, self-management, social awareness, and relationship management. By focusing...

Giving and receiving feedback is the basis of every social interaction, both in the workplace and at home. Feedback can be formal or informal, spoken or written, and involves a range of non-verbal cues including gestures, tone of voice, and eye contact. This micro-credential will first help you analyze your own behaviour and thought processes when you are giving and receiving feedback. You will...

A key component of intercultural competency is the ability to communicate effectively and appropriately with colleagues, clients, and stakeholders across a range of cultures. In an increasingly global world, intercultural competency is a critical skill that will improve your ability to build and maintain relationships at home and abroad. This micro-credential will teach you the specific frameworks...

To stand out in the professional world, you need to be able to engage with your clients, management, and employees; you can do this with effective storytelling techniques. This micro-credential is designed to teach the most useful storytelling methods that could be used in a variety of professional situations, such as interviews, pitches, and general networking. Learning Outcomes: 1. Synthesize...

Visualizing Business Metrics aids learners in designing the most effective visual to tell their business data story. Learners will explore a variety of techniques to add depth and context to data visuals. Introductory level Excel and/or Tableau skills are required. Learning Outcomes: 1. Demonstrate an understanding of basic data visualization techniques 2. Apply appropriate visualization...

Understanding Business Metrics provides insight into the measurements that drive major functional areas in an organization. As they explore key drivers in Supply Chain, Human Resources, IT, Finance, Sales, Marketing, Logistics & Customer Service, participants will learn: why these measurements are important to organizational health, the interconnectedness of organizational metrics and how to...

In this short five-hour micro-credential badge on Excel - Formulas, students will learn the difference between formulas and functions in the excel software suite. Microsoft Office 365 will be utilized in this micro-credential. Students are self-led through the topics and will be able to perform and troubleshoot formulas in Excel while using the basic functions including sum, average and count...

In this short five-hour micro-credential badge on Zoom and Teams - How to Set up and Troubleshoot, students will learn how to set up meetings, manage meetings, troubleshoot when unexpected issues arise and perform high level detail orientated functions in both the Teams and Zoom platforms. With remote work becoming more prevalent in the workforce the need for employees to have additional skills to...