Search

Successful businesses not only respond to their current customer needs, but often anticipate future trends and use innovation to develop new ideas, products or services. The future of skilled trades will be shaped by emerging trends such as sustainability, new entrants to the skilled trades and applied research and development as well as skills shortages driven by demographic s and economic...

Critical Thinking is the general term given to a wide range of cognitive skills needed to evaluate arguments and truth claims, discover and overcome personal prejudices and biases, formulate and present convincing reasons in support of conclusions and make reasonable, intelligent decisions about what to think and what to do. The general purpose of this course is to assist you in developing these...

Are leaders born or made? The answer is: leaders are born AND made. This course will develop business and community leadership skills. Focus will be on the essential skill of strategic thinking, and on increasing one's self-awareness and development as a leader. Participants will apply models for strategic decision-making and vision development to plan their own community project through...

This foundational course introduces students to the ACAF Method, which is the problem-solving approach used throughout the applied courses. The framework underscores the importance of business and accounting ethics. Other workplace skills are integrated into the course, with special attention given to communication, as students apply the framework to various scenarios typically encountered by...

Knowledge and skills involved in research are often required for academic and workplace progression and development. The course develops the learners' research literacy by introducing the learner to research concepts, methodologies and techniques used in business, health, engineering, community services, and media. The course examines historical, cultural and worldview (global) perspectives that...

Customer service is essential for a successful business. Learn to retain customers, serve your audience, turn inquiries into customers, improve productivity and increase your organization's success. You will take away a customer service plan that focuses on the key elements required for successful customer service. This course pack includes Keys to Customer Service and Extraordinary Customer...

This course is designed for students who have the storytelling and technical skills to produce a professional podcast, and want to develop the marketing and entrepreneurial skills required to attract an audience, maintain currency, and generate revenue through advertising and sponsorships. Students will explore a variety of marketing strategies that build brand awareness, create revenue-generating...

Business Development is a very important component of the overall success of any business in today's extremely competitive workplace. As Entrepreneurs or Small Business managers, having a good understanding of how to promote & Sell your business is critical to the success of any business. This course will focus on Business Development for Entrepreneurs and Small Business. Business Development...

How do you manage the finances of a business? Whether you are an entrepreneur, running a family business, or just looking to advance your career and add to your skill set, this Bookkeeping Certificate will provide you with the knowledge needed to measure, and manage, the financial health of your business. This program focuses on cash basis accounting. No one will care more about the financial...

This course is designed to build upon the skills of a law clerk who has completed formal law clerk education or who has prior law clerk work experience. The purpose of this course is to enable students to learn, understand, and apply effective business and financial management principles required to operate a business as a professional virtual law clerk and to prepare employed law clerks to...