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Students are introduced to the fundamental processes and roles and responsibilities of the business analyst. Studies include curriculum consistent with the (BABOK) Business Analysis body of Knowledge from the IIBA International Institute of Business Analysis. Students examine the use of tools and techniques, used by business analysts within the broader context of organizations and their projects...

Ninety percent of all jobs in Canada are created by small and medium businesses and many of these businesses are in the skilled trades. An ever-growing demand for skilled trades results in great market opportunities for tradespersons. One of the important skills' gaps identified amongst tradespersons is the lack of business acumen and entrepreneurial skills. Business Planning for Tradespersons...

This course provides students with the opportunity to analyze the diverse workforce and consider the role of leadership in building inclusive workplaces in a globalized world. Various models of leadership will be examined with a focus on inclusive practices that build effective work environments. Students will explore the challenges in creating inclusion and reflect on their own values and beliefs...

This course is designed to help students understand the concept of customer service to both external and internal customers to support their careers and personal growth as service providers. Due to globalization, organizations increasingly require that employees have the knowledge and skills to deliver exemplary service to meet the needs of a diverse clientele. Informed by an understanding of the...

Students will get a great overview on all the functions of a business and how they interact. This course is designed to help the learner understand the role of business in Canada by focusing on the basics of management, and organizational theory and structure.

Successful businesses not only respond to their current customer needs, but often anticipate future trends and use innovation to develop new ideas, products or services. The future of skilled trades will be shaped by emerging trends such as sustainability, new entrants to the skilled trades and applied research and development as well as skills shortages driven by demographic s and economic...

This online course, offered through OntarioLearn, provides students with a basic understanding of the development of labour unions in Canada, and the practical skills needed to manage effectively in unionized workplaces. Historical, political, and legal issues affecting the industrial relations environment will be explored. Develop practical skills in collective agreement negotiation, contract...

The student will examine strategy and policy tools for decision making and problem solving. Students will examine and study a variety of business cases to develop insights into the complex challenges faced in business. Student communication, both oral and written, as well as analytical skills, will be stressed in the course along with the ability to work effectively in small groups.

The emphasis in this subject is on typical defects of the various types of roof coverings, drainage systems, flashings, skylights, chimneys and other roof penetrations. Students apply their knowledge of roofing to inspections that focus on system performance, safety concerns, and compliance with existing codes and standards.

This subject focuses on the following structural components of a residential dwelling: foundations and footings, floors, walls and roof/ceiling structures. Students learn to apply knowledge of structures to inspections that focus on system performance, safety concerns and compliance with good construction practices.