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Develop enterprise-wide awareness of the implications related to the implementation of an integrated CRM Strategy. Students will work through scenarios to help reinforce the concepts related to CRM and how a customer focused organization can benefit. The activities will focus on developing an understanding of the concepts related to org. structure and management, measurement, and structured CRM...

Learn the fundamentals of bicycle maintenance, including tire repair, brake adjustments, gear tuning, and general upkeep. This hands-on course is designed for beginners and is specially created for parents and children to learn and work together while building practical skills. Why Take This Course? Save money on bicycle repairs by learning essential maintenance techniques, extend the lifespan of...

This course is a comprehensive introduction to basic electrical theory and components used in aircraft direct current (DC) systems. Students will gain a familiarity with electrical equipment construction and operation, and its application in industry.

Sewing Essentials - Basic is an excellent opportunity for people with no prior experience in sewing to develop basic sewing skills for personal or professional purposes. After completing the micro-credential, students will learn the basic stitching techniques to succeed in Fashion Design, Costume Design or Cosplay or to complete personal interest sewing projects. Hand sewing and machine sewing...

This course is the study of industry standards in the classification and use of common aircraft wire, connectors, control and protection devices, and hardware.

There's nothing in this world like sushi, a healthy food choice with unique flavors and textures and beautiful presentation. Our chef will teach you the ins and outs of sushi, including how to make proper sushi rice and California rolls. Learn how to eat sushi as the Japanese do when you taste your creations at the end of class! Hands-on demonstration course.

Come and learn the basics of cooking for yourself and others. We'll cover simple favourites such as sauces, eggs, potatoes, various meat dishes and easy desserts.

Explore the essential role of nutrition in maintaining a balanced metabolism, regulating hormones, and providing energy for daily life. Learn how specific foods support heart health, balance blood sugar, and combat inflammation, helping you to stay energized and resilient.

Management is a dynamic discipline full of rewards and challenges. Students preparing for a management position need to understand the broad dimensions that such a position will encompass. This introductory course is intended to better prepare the business student for the significant changes that are taking place while managing an organization in the 21st Century. This course will focus on the...

This course is designed to provide a conceptual framework for handling the diverse and complex human relations problems that characterize business and industries. Students will examine theories and research data pertaining to human relations issues. Topics include: empowering employees, and to handle confrontations that grow from race, gender, sexual orientation, age and emotional differences that...