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Gain an overview of the role of automotive service advisor. Learn to identify and maintain high standards of customer service relations as well as study sales techniques, interpersonal skills, effective communication, provincial legislation governing auto repair, and the effective use of labour rate guidelines.

Students will examine models and elements of addiction including the addiction spiral, terminology and theoretical approaches to explaining and understanding addiction. Age, gender, ethnicity, culture, and geography will be examined in relation to cycles and forms of addiction. The course will provide students with an introduction to the use of assessment tools, client communication, interviewing...

This course is designed to provide the student with some of the practical knowledge necessary for a career in Human Services. Students will gain a greater understanding of human development across the life span by exploring the physical, cognitive and socio-emotional stages of development. As well, students will be provided with a foundation in the theoretical perspectives of Piaget, Skinner...

In response to a family member's addiction and addictive behaviour, the dynamics within the family change. This course will focus on defining families, family systems, counselling theories, family dysfunction, and the affect of addiction on individual family members. Students will learn how to assess, counsel and support families living with addiction.

This course will focus specifically on the role of group counselling within the addictions setting. Students will explore the dynamics of group counselling, including an understanding of the various types and functions of a group counselling. Students will have the opportunity to practice and demonstrate group counselling.

This course will introduce students to skills and techniques essential in helping clients change addiction related behaviours, and guiding them towards positive lifestyle changes. Based on the Trans-theoretical Model of Change, this course will explore stages of change and the factors and interventions that promote and prepare clients for change. This model is considered a key component in client...

Motivational Interviewing (MI) is a client-oriented, collaborative, evidence-informed approach to counselling which is focused on exploring and resolving ambivalence and enhancing motivation to change. Students study the application of MI in addictions and mental health. Practical skills, concepts and essential strategies of MI are integrated into clinical practice in order to promote behaviour...

In this course, the student will be introduced to a variety of procedures used to assess and treat challenging behaviours presented by individuals with autism / Autism Spectrum Disorder. The topics covered will include functional behavioural assessment and functional analysis and scientifically validated techniques for the treatment of challenging behaviours, e.g., stereotype, pica, aggression...

This course introduces the student to common evidence-based behavioural approaches applied in teaching individuals with autism new skills with an emphasis on strategies for teaching language, academic skills, activities of daily living, play skills, and social skills. Topics will be approached by providing the student with an understanding of the terms used, a description of the teaching...

This course will introduce the foundations of ethical thinking and will review the different perspectives and rationale for ethical decision-making within a behavioural framework.Students will be introduced to professional codes of ethics that are essential for ethical practice. They will learn how to think critically and apply general ethical principles to particular situations through the use of...