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The work of occupational health and safety technicians is guided by federal, provincial and territorial legislation and regulations. In this course, students learn occupational health and safety law in Canada, as well as environmental legislation. Related topics include duties of workplace parties, and duties and powers of enforcement agencies. Students critically evaluate the role and obligations...

Occupational risk management is part of an occupational health and safety management system. This course introduces students to risk management principles as they relate to occupational health and safety. At the end of the course, students are able to conduct basic risk assessments, apply the hierarchy of controls and risk control processes, and implement hazard communication. Students also gain...

Workplace diversity presents both opportunities and challenges for organizations. While progressive employers value and promote workplace diversity, employees need to cultural competence to ensure a respectful and productive workplace. The course will focus on ethnic, religious and racial diversity, but students will also explore other aspects of diversity, including gender, age, sexual...

Designed to improve the student's written, verbal, and non verbal communications skills. An introduction to the essential concepts and skills required to build successful relationships within a group and organization structure. Communication, business ethics, teamwork, group dynamics, team building and customer relations are discussed.

This course will focus on personal and organizational skills required by persons employed in health care in an office/clerical assistant role. This will assist them to effectively carry out their role in assisting with the administration of a nursing unit/health care facility office.

This course will give you the knowledge and skills required to prepare a client for examination, including measuring vital signs, measuring height and weight, positioning and draping, use of proper body mechanics, tray preparation and specimen collection. You will learn how to complete a proper health assessment using a review of body systems. Knowledge will be gained in the ares of infection and...

Students will learn the skills to define, analyze, verify, control and lead project scope. They will also identify, collect and document project requirements, create a requirements plan, communicate and implement project requirements. Students will learn how to create and align a project charter to strategic organizational plans and satisfy stakeholder expectations. Students will also create and...

This course is designed for health care professionals employed in acute care facilities to learn basic ECG interpretation. Content includes related anatomy and physiology, components of the cardiac cycle, arrhythmias, therapies and electrical treatment.

A course to demonstrate skills of selling such as: awareness of buyer behaviour, ability to organize an effective sales presentation, ability to present an effective sales presentation and comprehension of skills and attitudes essential to the successful salesperson.

Marketing is more than just advertising and sales. Marketing is a multi-disciplinary process that facilitates exchanges of value between organizations and their clients and customers. Effective management of the marketing function provides unique challenges for all organizations. This course provides an overview of the decisions managers face as they develop and execute marketing plans. Recent...