Tourism - Travel Studies
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Program Overview
Prepare for a career as a travel advisor with Fanshawe’s Tourism - Travel Studies program. This one-year, online, Ontario College Certificate program is designed for students seeking a career in the travel and tourism industry and taking their career to the next level as a travel advisor. Learn the fundamentals of travel studies in a flexible learning environment designed to suit your lifestyle.
Program Details
Program Code
TTS1
Credential:
Ontario College Certificate
Duration
28 weeks
Canadian Students
Start Dates
Locations
Availability
Your Learning Experience
In our travel courses, you’ll learn customer sales and service, travel business operations, travel systems software and emerging technology trends. Graduates are prepared to take the Travel Industry Council of Ontario (TICO) exam, widely recognized as the industry standard for travel advisors. Additionally, employers recognize that this program is officially endorsed by the Association of Canadian Travel Agencies (ACTA). Upon graduation, students may choose to continue their studies by entering the second year of the Tourism - Travel diploma program.
Flexible learning options include online learning, with condensed courses and flexible start dates. During online learning, this program is being offered asynchronously. This means that learning occurs without teacher-led interaction, and on your own timetable. Tasks assigned such as reading, assignments, quizzes and others can be completed at any time prior to the due dates.
A part-time, online version of this program is also available
Career Information
Graduates of Fanshawe’s Tourism – Travel Studies program may find employment in the retail travel industry as travel advisors, home-based travel agents and independent consultants. Graduates will be equipped with the knowledge to adapt readily to positions in travel agencies, customer services roles and reservations.
Did you know Fanshawe consistently ranks high in graduation employment rates among large colleges in Ontario?
Here are some examples of career opportunities for graduates of Fanshawe’s Tourism – Travel Studies program:
Travel Advisor/Counsellor
Advise clients about suitable travel options in accordance with their needs, wants and capabilities. Recommend travel selections for cruises, tour packages, air travel and more. Provide professional services including; reservations, documentation requirements, and health and safety information.
Home Based Travel Agent and Independent Travel Advisor
Be your own boss, and work your own hours, and be supported by a travel agency business. Provide your clients with the customer service needed for a memorable vacation.
Learning Outcomes
- Ensure customer satisfaction by providing tourism products and services in an ethical and professional manner, both individually and as part of a team.
- Use marketing concepts, social networks, sales strategies, relationship management skills, and product knowledge to promote and sell tourism products, services, and customer experiences.
- Comply with relevant regulatory bodies and workplace systems, and identify risk management principles and policies to ensure safe and healthy tourism operations.
- Use appropriate technologies to enhance the quality and delivery of tourism products, services, and customer experiences.
- Identify and locate prominent travel destinations.
- Examine the relationship between current events and their impact on the world.
- Collect and analyze information for the preparation of travel itineraries, reports, and packages, and prepare and issue accurate travel documentation to clients.
- Collaborate and communicate effectively with customers, suppliers, and other travel agents as required in a culturally diverse and globalized business environment
- Develop ongoing personal professional development strategies and plans to enhance career opportunities.
Academic School
Program Coordinator:
Julie Elliott
Admission Requirements
Ontario Secondary School Diploma (OSSD), or equivalent,
or
mature applicant with the following courses:
- Grade 12 English (C or U)
- Grade 11 Math (C, M or U)
Students who do not meet these requirements are recommended
for academic
upgrading. A conditional offer may be possible with proof of
enrolment.
Note:
Graduates of the Tourism and Travel Studies program may
choose to continue into the second year of Fanshawe's Tourism
-Travel diploma program.
International Admission Equivalencies
Admission equivalencies for Fanshawe depends on your country of study. Please enter your location to see the requirements for your country below.
English Language Requirements
English Language Requirements
Applicants whose first language is not English will be required to demonstrate proficiency in English by one of the following methods:
- A Grade 12 College Stream or University Stream English credit from an Ontario Secondary School, or equivalent, depending on the program's Admission Requirements
- Test of English as a Foreign Language (TOEFL) test with a minimum score of 79 for the Internet-based test (iBT), with test results within the last two years
- International English Language Testing System (IELTS) Academic test with an overall score of 6.0 with no score less than 5.5 in any of the four bands, with test results within the last two years. SDS Program Requirements.
- Canadian Academic English Language (CAEL) test with an overall score of 60 with no score less than 50 in any of the four bands, with test results within the last two years
- Pearson Test of English Academic (PTE) with a minimum score of 53, with test results within the last two years
- A Cambridge English Test (FCE/CAE/CPE) with an overall score on the Cambridge English Scale of 169 with no language skill less than 162, with test results within the last two years
- Fanshawe College ESL4/GAP5 students: Minimum grade of 80% in ESL4/GAP5 Level 8, 75% in ESL4/GAP5 Level 9, or 70% in ESL4/GAP5 Level 10
Recommended Academic Preparation
Recommended Academic Preparation
• Grade 12 Business Leadership: Management Fundamentals (M)• Grade 11 Information and Communication Technology: The Digital Environment (O)
• Grade 12 Information and Communication Technology: Multimedia Solutions (C)
• Grade 11 and Grade 12 Hospitality and Tourism (C)
• Grade 11 Travel and Tourism: A Regional Geographic Perspective (O)
• Grade 12 Business and Technological Communication (O)
• International Languages, preferably French
• Academic and Career Entrance Certificate (ACE): Business or Technical Mathematics course and Computer Skills course
Recommended Personal Preparation
Recommended Personal Preparation
Students should:• Have a keen interest in people
• Display effective speaking and writing skills
• Develop personal responsibility and leadership skills in school, community and social organizations
• Be well travelled
Applicant Selection Criteria
Applicant Selection Criteria
Where the number of eligible applicants exceeds the available spaces in the program, the Applicant Selection Criteria will be:- Preference for Permanent Residents of Ontario
- Receipt of Application by February 1st (After this date, Fanshawe College will consider applicants on a first-come, first-served basis until the program is full)
- Achievement in the Admission Requirements
Courses
| Year 1 | ||||
| Take all of the following Mandatory Courses: | ||||
| TRAV-1033 | Fundamentals of Travel | 3 | ||
| The travel industry is one of the fastest growing sectors in the global marketplace. Students will develop research skills as they analyze such topics as documentation, health requirements, currency and transportation options. Special emphasis will be placed on the logistics of airline travel. | ||||
| TRAV-1027 | Destination Geography | 3 | ||
| This course examines the geography of travel with respect to locations of principal countries, cities, as well as associated cultural and historical tourism attractions and activities. To successfully sell the experiences associated with key tourism destinations, essential destination knowledge is key. | ||||
| COMP-1512 | Travel Systems & Software | 4 | ||
| All aspects of the travel industry rely heavily on the efficient and accurate use of the computer for data base retrieval and reservation booking. This course will introduce the student to the comprehensive and sophisticated VIASINC Travel Technology. | ||||
| TOUR-1009 | Sales & Customer Service | 3 | ||
| The growth of the travel field has created a very competitive industry in which strong selling skills are vital, and heightened consumer awareness has created a need for consistently superior service. This course provides the student with the techniques needed to develop customer-focused priorities. | ||||
| MMED-1065 | Emerging Technology Trends | 3 | ||
| A course designed to develop the skills and knowledge required to plan, produce and present using various multi-media platforms. Emphasis is placed on current and emerging technologies including social media, collaborative software and presentation programs. | ||||
| TRAV-1028 | Attractions & Tourism | 4 | ||
| This course is designed to provide an overview of the areas of the tourism industry that act as tourism generators as well as the various supports that the tourism services sector provides. The role of events, conferences, attractions, and outdoor adventure and recreation activities will be discussed. This course will also provide information regarding the tourism services sector and the public and private support services that are in place to order to promote the tourism industry. | ||||
| BUSI-1169 | Travel Business Operations | 4 | ||
| While working in the travel industry is often personally enriching, it must be recognized that the employer owns a business that must operate profitably and efficiently in order to survive. Consequently, an understanding of administration, operations and finance is critical to the success of the business operation. An emphasis will be placed on the role of TICO, ACTA, IATA and other travel organizations have in the travel industry. | ||||
| DEVL-1046 | Career Strategies | 3 | ||
| This course will define the necessary tools and skills to implement a successful career strategy and plan, from self-evaluation to the procurement of suitable employment. Students will be introduced to the many diversities of the travel industry with special emphasis on marketing oneself into an appropriate career. Students will explore their aptitudes and strengths and learn how transferable skills lead to success in their chosen profession. | ||||
| TRAV-3016 | Flights & Fares | 3 | ||
| This course is designed to provide the student with the complex knowledge and skills required for effective domestic and international tariff reading and utilization, fare construction and ticket issuance. | ||||
| TRAV-1029 | The Tour Industry | 3 | ||
| Package holidays and group tours are two of the most popular segments of the travel industry. Learn about the types of tours, components of tours, top destinations, booking procedures and pricing structures. Understand the function of tour operators, retailers and wholesalers. The student will also develop effective vacation selection and planning techniques and learn about travel insurance available to provide coverage appropriate to clients' needs as required by law. | ||||
| TRAV-1030 | Transportation & Hospitality | 4 | ||
| This course will focus on the impact and significance that the transportation, accommodation and food and beverage sectors have on the tourism industry. Emphasis will be placed on various modes of transportation and their role in the industry. As well as unique accommodation options and the evolving significance of niche and eco-travel. | ||||
| COMM-1129 | Workplace Writing Skills | 3 | ||
| This course will develop students' professional writing skills for the travel industry. Students will produce a variety of documents appropriate for their workplaces. Tone, format, organization, and word choice are critical factors in these documents. Students will incorporate research, critical thinking, summarizing, and documenting. They will also address various communication challenges in a diverse workplace. | ||||
Tuition Summary
Online
*Total program costs are approximate, subject to change and do not include the health and dental plan fee, bus pass fee or program general expenses.