Tourism - Travel Studies

Prepare for a career as a travel advisor with Fanshawe’s Tourism - Travel Studies program. This one-year, online, Ontario College Certificate program is designed for students seeking a career in the travel and tourism industry and taking their career to the next level as a travel advisor. Learn the fundamentals of travel studies in a flexible learning environment designed to suit your lifestyle.

Overview

In our travel courses, you’ll learn customer sales and service, travel business operations, travel systems software and emerging technology trends. Graduates are prepared to take the Travel Industry Council of Ontario (TICO) exam, widely recognized as the industry standard for travel advisors. Additionally, employers recognize that this program is officially endorsed by the Association of Canadian Travel Agencies (ACTA). Upon graduation, students may choose to continue their studies by entering the second year of the Tourism - Travel diploma program.
 

Flexible learning options include online learning, with condensed courses and flexible start dates. During online learning, this program is being offered asynchronously. This means that learning occurs without teacher-led interaction, and on your own timetable. Tasks assigned such as reading, assignments, quizzes and others can be completed at any time prior to the due dates.

A part-time, online version of this program is also available.

 

Career Information

Graduates of Fanshawe’s Tourism – Travel Studies program may find employment in the retail travel industry as travel advisors, home-based travel agents and independent consultants. Graduates will be equipped with the knowledge to adapt readily to positions in travel agencies, customer services roles and reservations.

 

Did you know Fanshawe consistently ranks high in graduation employment rates among large colleges in Ontario? 

Here are some examples of career opportunities for graduates of Fanshawe’s Tourism – Travel Studies program:

Travel Advisor/Counsellor

Advise clients about suitable travel options in accordance with their needs, wants and capabilities. Recommend travel selections for cruises, tour packages, air travel and more. Provide professional services including; reservations, documentation requirements, and health and safety information. 

Home Based Travel Agent and Independent Travel Advisor 

Be your own boss, and work your own hours, and be supported by a travel agency business. Provide your clients with the customer service needed for a memorable vacation. 

Learning Outcomes
  1. Ensure customer satisfaction by providing tourism products and services in an ethical and professional manner, both individually and as part of a team.
  2. Use marketing concepts, social networks, sales strategies, relationship management skills, and product knowledge to promote and sell tourism products, services, and customer experiences.
  3. Comply with relevant regulatory bodies and workplace systems, and identify risk management principles and policies to ensure safe and healthy tourism operations.
  4. Use appropriate technologies to enhance the quality and delivery of tourism products, services, and customer experiences.
  5. Identify and locate prominent travel destinations.
  6. Examine the relationship between current events and their impact on the world.
  7. Collect and analyze information for the preparation of travel itineraries, reports, and packages, and prepare and issue accurate travel documentation to clients.
  8. Collaborate and communicate effectively with customers, suppliers, and other travel agents as required in a culturally diverse and globalized business environment
  9. Develop ongoing personal professional development strategies and plans to enhance career opportunities.

 

Program Availability

Canadian Students

Start Dates
Locations
Availability

Full Time Offerings

2022 September
London - Online
Open
2022 October
London - Online
Open
2023 January
London - Online
Open
2023 February
London - Online
Open
2023 May
London - Online
Open
2023 June
London - Online
Open

Part Time Offerings

2022 September
London - Online
Open
2023 January
London - Online
Open
2023 May
London - Online
Open

Program Details

Program Code
TTS1

Program Coordinator:

Julie Elliott

Delivery
Part-Time
Online
Credential
Ontario College Certificate
Duration
28 weeks

Admission Requirements

OSSD with courses from the College (C), University (U),
University/College (M), or Open (O) stream WITH:
- Any Grade 12 English (C) or (U)
- Any Grade 11 Mathematics* (C), (U), or (M)
OR
Academic and Career Entrance Certificate (ACE) 
OR
Ontario High School Equivalency Certificate (GED) AND:
Any Grade 11 Mathematics* (C), (U) or (M)
OR
Mature Applicant with standing in the required courses stated above 

Note:
  • *Applicants who lack the required Mathematics may still gain eligibility for admission by completing appropriate prior upgrading.
English Language Requirements

English Language Requirements

Applicants whose first language is not English will be required to demonstrate proficiency in English by one of the following methods:

  • A Grade 12 College Stream or University Stream English credit from an Ontario Secondary School, or equivalent, depending on the program's Admission Requirements
  • Test of English as a Foreign Language (TOEFL) test with a minimum score of 79 for the Internet-based test (iBT), with test results within the last two years
  • International English Language Testing System (IELTS) Academic test with an overall score of 6.0 with no score less than 5.5 in any of the four bands, with test results within the last two years. SDS Program Requirements. 
  • Canadian Academic English Language (CAEL) test with an overall score of 60 with no score less than 50 in any of the four bands, with test results within the last two years
  • Pearson Test of English Academic (PTE) with a minimum score of 53, with test results within the last two years
  • A Cambridge English Test (FCE/CAE/CPE) with an overall score on the Cambridge English Scale of 169 with no language skill less than 162, with test results within the last two years
  • An English Language Evaluation (ELE) at Fanshawe College with a minimum score of 70% in all sections of the test, with test results within the last two years
  • Fanshawe College ESL4/GAP5 students: Minimum grade of 80% in ESL4/GAP5 Level 8, 75% in ESL4/GAP5 Level 9, or 70% in ESL4/GAP5 Level 10
Recommended Academic Preparation

Recommended Academic Preparation

• Grade 12 Business Leadership: Management Fundamentals (M)
• Grade 11 Information and Communication Technology: The Digital Environment (O)
• Grade 12 Information and Communication Technology: Multimedia Solutions (C)
• Grade 11 and Grade 12 Hospitality and Tourism (C)
• Grade 11 Travel and Tourism: A Regional Geographic Perspective (O)
• Grade 12 Business and Technological Communication (O)
• International Languages, preferably French
• Academic and Career Entrance Certificate (ACE): Business or Technical Mathematics course and Computer Skills course
Recommended Personal Preparation

Recommended Personal Preparation

Students should:
• Have a keen interest in people
• Display effective speaking and writing skills
• Develop personal responsibility and leadership skills in school, community and social organizations
• Be well travelled
Applicant Selection Criteria

Applicant Selection Criteria

Where the number of eligible applicants exceeds the available spaces in the program, the Applicant Selection Criteria will be:
  1. Preference for Permanent Residents of Ontario
  2. Receipt of Application by February 1st (After this date, Fanshawe College will consider applicants on a first-come, first-served basis until the program is full)
  3. Achievement in the Admission Requirements

Tuition Summary

Online

Canadian Costs
$3,235.46
Total Cost of Program

*Total program costs are approximate, subject to change and do not include the health and dental plan fee, bus pass fee or program general expenses.

 

Courses

Year 1
Take all of the following Mandatory Courses:
TRAV-1033Fundamentals of Travel3
The travel industry is one of the fastest growing sectors in the global marketplace. Students will develop research skills as they analyze such topics as documentation, health requirements, currency and transportation options. Special emphasis will be placed on the logistics of airline travel.
TRAV-1027Destination Geography3
This course examines the geography of travel with respect to locations of principal countries, cities, as well as associated cultural and historical tourism attractions and activities. To successfully sell the experiences associated with key tourism destinations, essential destination knowledge is key.
COMP-1512Travel Systems & Software4
All aspects of the travel industry rely heavily on the efficient and accurate use of the computer for data base retrieval and reservation booking. This course will introduce the student to the comprehensive and sophisticated VIASINC Travel Technology.
TOUR-1009Sales & Customer Service3
The growth of the travel field has created a very competitive industry in which strong selling skills are vital, and heightened consumer awareness has created a need for consistently superior service. This course provides the student with the techniques needed to develop customer-focused priorities.
MMED-1065Emerging Technology Trends3
A course designed to develop the skills and knowledge required to plan, produce and present using various multi-media platforms. Emphasis is placed on current and emerging technologies including social media, collaborative software and presentation programs.
TRAV-1028Attractions & Tourism4
This course is designed to provide an overview of the areas of the tourism industry that act as tourism generators as well as the various supports that the tourism services sector provides. The role of events, conferences, attractions, and outdoor adventure and recreation activities will be discussed. This course will also provide information regarding the tourism services sector and the public and private support services that are in place to order to promote the tourism industry.
BUSI-1169Travel Business Operations4
While working in the travel industry is often personally enriching, it must be recognized that the employer owns a business that must operate profitably and efficiently in order to survive. Consequently, an understanding of administration, operations and finance is critical to the success of the business operation. An emphasis will be placed on the role of TICO, ACTA, IATA and other travel organizations have in the travel industry.
DEVL-1046Career Strategies3
This course will define the necessary tools and skills to implement a successful career strategy and plan, from self-evaluation to the procurement of suitable employment. Students will be introduced to the many diversities of the travel industry with special emphasis on marketing oneself into an appropriate career. Students will explore their aptitudes and strengths and learn how transferable skills lead to success in their chosen profession.
TRAV-3016Flights & Fares3
This course is designed to provide the student with the complex knowledge and skills required for effective domestic and international tariff reading and utilization, fare construction and ticket issuance.
TRAV-1029The Tour Industry3
Package holidays and group tours are two of the most popular segments of the travel industry. Learn about the types of tours, components of tours, top destinations, booking procedures and pricing structures. Understand the function of tour operators, retailers and wholesalers. The student will also develop effective vacation selection and planning techniques and learn about travel insurance available to provide coverage appropriate to clients' needs as required by law.
TRAV-1030Transportation & Hospitality4
This course will focus on the impact and significance that the transportation, accommodation and food and beverage sectors have on the tourism industry. Emphasis will be placed on various modes of transportation and their role in the industry. As well as unique accommodation options and the evolving significance of niche and eco-travel.
COMM-1129Workplace Writing Skills3
This course will develop students' professional writing skills for the travel industry. Students will produce a variety of documents appropriate for their workplaces. Tone, format, organization, and word choice are critical factors in these documents. Students will incorporate research, critical thinking, summarizing, and documenting. They will also address various communication challenges in a diverse workplace.
View all courses

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