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Power Business Intelligence Course Pack

Gain insights into your data using business intelligence software - Power Business Intelligence. Power BI is a widely used business analytics service offered by Microsoft. Power BI Desktop is a complete data analysis and report creation tool that you install for free. Discover the process of creating interactive reports. Integrate financial, marketing, or any other source data in your accounting...

Customer Service & Communication Skills

This course emphasizes the importance of effective customer service and communication skills with clients and coworkers within an Food Service organization. Students will learn methods to overcome common barriers in communication and with conflict in the workplace. This course focuses on developing personal styles of communication useful in the food service industry.

American Sign Language 101

This introductory course is designed for the student with no previous knowledge of American Sign Language (ASL) or with limited basic competencies. Students learn to handle basic everyday communication ASL incorporating Deaf culture and Deaf Community content. Topics centre on getting to know you, exchanging personal information, and discussing living situation. Grammar is introduced in context...

American Sign Language 102

The purpose of the second course in American Sign Language is to further the student's abilities in refining the skills learned/retained in ASL 101. The student learns to handle talking about Family, talking about activities and story telling. Grammar is introduced in context with an emphasis on using question and answer skills, directions, and descriptions. Cultural notes and videotapes provide...

American Sign Language 103

American Sign Language 103, introduces basic ASL conversation and feature core vocabulary, common signing phrases, non manual components (facial expression, body postures), signing space, fingerspelling, numbers, loan signs, cultural protocols, rules of ASL grammar and structure. Deaf cultural behavior is introduced in the classroom and through readings, activities and Deaf community.

Communications

Effective communication skills are essential to all aspects of life and this course specifically addresses communications in contemporary businesses and organizations. It is important to be aware of the wide variety of communication methods and technological tools which are available, and which should be used to a convey a particular message. Managing communication channels requires time...

Monitoring & Measurement

Learners explore how to monitor and measure the impact of a social media strategy or social media efforts. Specifically, learners learn which tools are available for monitoring and measuring social media efforts. Through online discussion, learners discuss the challenges of ongoing measurement in a rapidly changing field and explore strategies for addressing these challenges. Learners are also...

Transitioning Communication Skills

Understand and personalize the military "brand" as it applies to the individual learner. Identify and communicate key military skills and experiences that are of high value to civilian organizations and may uniquely and positively differentiate the learner from their civilian peers. Total class hours - 6.

Communication: Two Worlds

Understand where cultures often collide -civilian and military - resulting in barriers to communication. Learners will be able to effectively address and assuage perceptions through dialogue to reduce and ultimately overcome these barriers. Total class hours - 6.

Leadership: Two Worlds

Understand how leadership communications differ between the military to civilian environments. Learners will become familiar with skills and techniques that may be effective in both environments. They will also recognize leadership communications techniques that are much more suitable for one environment over the other. Total class hours - 6.
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