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This course introduces the historical, sociological and political perspectives on the origins of the Ontario Metis people. The course analyzes, in broad terms, the emergence of the Metis people and their relationship with the provincial government. We will also explore trends and issues affecting the Ontario Metis in contemporary society.

Business owners in trades, such as plumbing, automotive services, heating and cooling repair, electrical contracting and carpentry have a difficult task in marketing their business. This course provides a brief overview of selected marketing theory before engaging participants directly in pracrical exercises on how to improve a trades business through proven marketing strategies. Students learn...

This course surveys the major methods currently in use by organizations for resolving disputes by situating alternative dispute resolution in its historical, social and legal context. Various ADR techniques will be examined and compared, and participants will be provided with an overview of ADR mechanisms, their advantages and disadvantages, and recognize the appropriate situations in which to...

In this course, students will explore the many facets of financial management that department managers and administrators are required to know to manage a retirement community facility responsibly and effectively, with an awareness of how the financial decisions that are made impact the operations of the facility and experiences of the residents. Topics will include basic accounting principles...

This course examines the normal physiological, social and spiritual changes affecting adults using the Holistic approach to wellness. Normal physiological and anatomical changes, as well as the dysfunctional effects of common health problems will be examined. The process of normal psychological and social aging will be addressed as well as abnormal factors such as cognitive decline. Additional...

This course will examine the principles of dimensional metrology, applied precision measuring instruments relating to the geometric features, and complex measuring instruments. Topics will include optical, electronic and pneumatic instruments and co-ordinate measuring machines. The integration of the measuring instruments within the manufacturing cell is studied together with the required...

Successful long-term care and retirement homes require financial resources, (investment, capital, cash), physical resources (buildings, equipment) and human resources (people). The human resources framework involves obtaining and retaining competent employees. Managers require knowledge of compensation packages. Effective employee relations can be achieved through job satisfaction, conflict...

"An effective manager of volunteers needs a ""kit bag of tools"" to acquire, support and maintain the engagement of volunteers. Most of these tools are administrative in nature and may involve developing a process for enlisting volunteers. This course will help you understand the support system behind volunteer engagement, whether it be the use and application of software programs; the development...

This course introduces the student to consumer-based services marketing and sales as applied tot he Long Term Care and Retirement Communities industry. Students will define marketing and demonstrate an understanding of consumer behavior, market segmentation, the marketing mix, application to the marketing plan, and the principles of selling.

The student learns how to structure written reports from memos to formal presentations in a way that is precise, clear and easy to read. This course is ideal for anyone who finds the report writing demands of the job outstrip their training. The student learns mastery of reports through a series of ten assignments ranging from simple memos to formal reports - all under the guidance of a...