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Focus is on the inspection of thermal insulation, vapor retarders and ventilation systems, as well as the inspection of interior elements of residential dwellings such as walls, ceilings, floors, basements, doors, windows, interior stairs/railings, installed countertops and cabinets, and garage doors/door operators.

In this course, students will develop their application of contemporary English grammar standards and organizational writing patterns, which together create a strong foundation for organizing and writing tasks in subsequent communications courses.

This course emphasizes the importance of effective customer service and communication skills with clients and coworkers within an Food Service organization. Students will learn methods to overcome common barriers in communication and with conflict in the workplace. This course focuses on developing personal styles of communication useful in the food service industry.

The professional home inspector is required, both verbally and in writing, to describe the inspection process and communicate inspection findings to the client. It is imperative that the home inspector be able to communicate clearly and effectively to ensure understanding of an inspection, once conducted. Students in this subject develop their oral and written communication skills, and learn the...

Students taking this course will learn the definition of culture and will be introduced to inter-cultural communication theories such as differences in gestures, personal spaces, and customs. By identifying intercultural issues in North American society, student will learn how they can apply intercultural communication theories to their daily lives and how they can respect and understand persons...

Effective communication skills are essential to all aspects of life and this course specifically addresses communications in contemporary businesses and organizations. It is important to be aware of the wide variety of communication methods and technological tools which are available, and which should be used to a convey a particular message. Managing communication channels requires time...

News stories confront us with people, places, issues and crises from around the world. An understanding of background issues help us make informed judgements. This subject focuses on the main news stories of the day and looks for your critical interpretation.

This online course will focus on communication with the terminally ill patient and their families. Topics include: basic process and steps of effective communication, factors influencing personal and cultural attitudes in communication, identifying basic verbal and non-verbal communication, techniques used to establish a trusting relationship and how to identify ineffective communication.

Learners explore how to monitor and measure the impact of a social media strategy or social media efforts. Specifically, learners learn which tools are available for monitoring and measuring social media efforts. Through online discussion, learners discuss the challenges of ongoing measurement in a rapidly changing field and explore strategies for addressing these challenges. Learners are also...

In this course, students will learn to establish rapport with various stakeholders, use interview strategies, and understand group dynamics. Students examine a variety of approaches to advocacy and analyze the ethical responsibilities of representation. Students practice self evaluation and team building, as well as techniques for having difficult conversations and advocating for positive change...