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This course is designed to provide students with an introduction to the sales process and is intended to help students develop their selling, communication, and negotiation skills in order to be successful in a sales career. Topics presented include: the steps in the selling process, ethical issues in selling, the importance of the sales function, and integrating technology in the sales process...

You will learn about the psychology of the learning process of training and development and gain an understanding of the design, implementation, and evaluation of organizational training programs. Key topics include needs analysis procedures, program design and development, program administration, and measurement and evaluation. As well, you will examine adult learning theory, how to establish...

What is WRIT? WRIT is a 14-week foundational literacy course that develops students’ critical thinking, argumentation and persuasion, and writing skills, and is required by most programs at the college.* Students enrolled in a program that requires a WRIT credit are enrolled into the WRIT course by default, and the course typically appears on student timetables in the first semester. *Please see...

Gain a practical, how-to overview of the entire training function in this 4 day program. Through modeling of the best practices and latest techniques in training delivery, discover the 4Ps of training: Purpose & Assessment, Planning & Preparation, Presentation & Facilitation, and Performance & Evaluation. New trainers will gain a strong foundation in critical training skills and seasoned trainers...

New and aspiring supervisors develop skills in building, leading, and facilitating teams. Group problem-solving receives special attention. Participants learn how various team structures can help organizations make the most of their human resources.

Many companies and community organizations are faced with putting together a structured rationale to improve the current situation in their organization, including expansion of services and products, training or re-training of staff or problems that need to be solved for the benefit of groups or the general population. This course will provide an overview of the design of a needs analysis proposal...

Within the context of unprecedented changes in the world we live in, the course focuses on supporting students through a process of learning and inquiry that prepares them to maximize their learning effectiveness and to increase their own leadership capacity. It focuses on the essential leadership skills and attributes needed for success in contemporary leadership position: the ability to inspire...

The Planning & Execution: Fundamentals course is a joint effort brought to you by the Gasparotto Group and Fanshawe Corporate Training Solutions. Created by military veterans with decades of experience, this course presents a deliberate process for creating plans and executing them with precision. This is done through an easy-to-implement 7-stage framework that any organization can implement. This...

In this course, students will learn the key administrative functions involved in effective case management practices, and will begin to apply practical knowledge and skills that can be used to facilitate positive outcomes with clients. Students will be introduced to issues pertaining to ethical practice, legal considerations, confidentiality, documentation and case conference. Screening and...

This course will provide students with an introduction to ethical considerations involved in addictions work as it relates to the profession, the role, and agency affiliations. The course will discuss the legal implications associated with ethical standards and professional conduct. The resource of the Canadian Addiction Counsellors Certification Federation (CACCF) will be surveyed as part of this...