Leaders and managers need to know and demonstrate techniques for managing employee performance in order to increase productivity and organizational effectiveness. This course will focus on performance analysis, counselling, coaching, constructive feedback, conflict resolution, performance management systems and overall strategies for performance management.
Leadership today involves all aspects of an organization and multiple skills, duties and responsibilities. This course is designed to meet the needs of leaders in any organization who may be new to project management or who have not had formal project management training. This course provides the practical knowledge to start and complete a project successfully from a leadership perspective. You...
A Supply Chain is a network of organizations that are involved in the different processes and activities that produce value in the form of products and services in the hands of the ultimate customer or consumer. Operations Management is one of the three major functions of a business, along with Marketing and Accounting / Finance, and focuses on designing, creating, and improving goods and services...
Benefits and their administration in business are examined, including such topics as; Canada Pension Plan, Workers' Compensation, government health plans, and pension programs. Life, accident and health insurance, other than that which is provided by the government, are studied. This course also covers contractual benefits such as; rest periods, vacations and sick leaves and volunteer benefits...
Elements of a successful fundraising campaign are examined. Students learn how to develop a compelling case for support, attract the best leadership potential, develop donor prospects and prepare a plan of action. Management and financial strategies to effectively control the fundraising process of campaigns are explored. Practical implementation of fundraising strategies required to manage...
This course examines emerging trends and current management issues, concepts and practices pertaining to the field of Occupational Health & Safety. Discussion will focus on several functional characteristics within organizations that pose unique chanllenges for the practitioner attempting to effectively manage resources, both material and human.
Discover the foundation pieces for successful engagement of volunteer resources. Developing a good planning process, based on recruitment/involvement models and current research on volunteering, will lead to better success when engaging volunteers. Learn to build an organizational culture where the staff-volunteer team will ultimately work together to accomplish the mission/goals of the...
It takes great leadership to keep volunteers engaged effectively. Gain the skills to manage volunteers throughout their volunteer commitment. You will discover strategies for every facet of the volunteer cycle, including pre-recruitment planning, supervision, performance evaluation, recognition and risk management. The National Occupational Standards for Managers of Volunteer Resources developed...
This course introduces a variety of web-based and digital marketing approaches. Students will examine the new and fast-changing opportunities for marketers resulting from the changing use of digital media, including search engine strategies, websites, social media, and mobile communication. The course provides students with the opportunity to observe, evaluate and recommend online marketing...
This course will introduce key marketing concepts related to the promotions mix in an IMC (Integrated Marketing Communications) framework. Students will be introduced to the foundation of IMC and communication concepts specifically as they relate to influencing consumer behaviour. This course focuses on advertising as part of the promotional mix and explores creative approaches and media...