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Benefits Administration

Benefits and their administration in business are examined, including such topics as; Canada Pension Plan, Workers' Compensation, government health plans, and pension programs. Life, accident and health insurance, other than that which is provided by the government, are studied. This course also covers contractual benefits such as; rest periods, vacations and sick leaves and volunteer benefits...

Strategies for Fostering Client Loyalty

Goods and services are no longer adequate bases for establishing relationships with clients because clients attach an emotional connection to the products they use and to the businesses with which they interact. This course offers insights and ideas in order to create lasting and genuine customer relationships that will withstand the competitive overtures of other companies. Students explore the...

Data Science Applied Project

In the field of data science, the ability to craft sound recommendations and propose business strategies based on small or large data sets is essential. Students work through a full data cycle to verify data, develop visualizations of multivariate data, and construct predictive analytics visualizations. In this hands-on project-based course, students perform exploration, analysis and prediction...

Supply Chain & Operations Mgmt-Intro

A Supply Chain is a network of organizations that are involved in the different processes and activities that produce value in the form of products and services in the hands of the ultimate customer or consumer. Operations Management is one of the three major functions of a business, along with Marketing and Accounting / Finance, and focuses on designing, creating, and improving goods and services...

Diversity & Inclusion for Leaders

Diversity and Inclusion as a Leadership Strategy will provide learners an opportunity to explore the value of diversity in the workplace. Learners will explore six traits of diversity leadership including visible commitment, humility, awareness of bias, curiosity about others, cultural intelligence and effective collaboration (Harvard Business Review, 2019). Learners will engage with challenging...

Consumer Protection Laws 1

Students focus on consumer protection laws aimed at collection agencies, credit reporting agencies, itinerant salespersons, and unfair business practices. Learners will look at various federal and Ontario statutes designed to protect consumers, including the Collection Agencies Act, the Credit Reporting Act, the Consumer Reporting Act, and the Consumer Protection Act. Students look at "hot" topics...

Principles of Dynamic Presentations

This course focusses on acquiring effective presentation skills for the workplace. Students will explore presentation design and public speaking theory through applied experiential activities to build effective presentation design and speaking skills that can be applied in large corporate environments, small businesses, and office meeting environments. Students will learn to analyze a prospective...

Quick Guide to Quickbooks

Learn the key modules necessary to operate QuickBooks for a small to medium business. Lecture-format instruction will be coupled with hands-on application to provide an overview of the QuickBooks program. Topics to be covered will include: navigating the user interface, internal controls, help resources, and customize user privileges; editing the chart of accounts, record and post bank...

Paralegal Field Placement

Paralegal Graduate Certificate students will complete a part time field placement component in a work setting. In special circumstances and only with the approval of the field placement Coordinator, a different time frame might also be possible. A student's work experience and the scheduling of field placement will reflect the employer's needs. The students are evaluated by employers on completion...

Podcasting - Introduction

This course is designed to introduce students to the art of podcasting. Designed as a foundational course, and one in a series of course offerings, students will explore current podcasting trends, identify the various presentation styles, and source and prepare audio stories in written form. Students will be able to apply course content to their current work or as a podcast entrepreneur. Learning...
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