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The focus is on human resources (HR) planning and includes the design of employee evaluation plans. Students learn how to forecast the human resources needs of an organization and to relate the requirements of the organization within ambient socio-political situations.

A common assumption is that high performing individuals will transition easily from being a team member to a supervisor/team leader, but effective leadership and management require a diverse skill set. The Supervisor & Leadership Basics micro-credential provides those who supervise or lead teams with strategies for increasing their personal effectiveness as well as their team's overall performance...

Successful front-line employees are often seen as prime candidates for supervisory and leadership roles, but moving from the front line to supervision / management requires additional knowledge and skills. Supervisor & Leadership Basics II provides high potential, recently promoted, or experienced supervisors additional foundational knowledge to further develop in their existing role or to prepare...

Students in this course will acquire and learn to apply the knowledge and skills necessary to work successfully in any organization. Organizational, team and individual relationships and processes and their impact on organizational outcomes will provide the framework for the course. Within this framework, various topics, including theories of organizational behaviour, decision making...

Organizations which are supportive of a positive ethical culture enjoy critical competitive advantages, such as a good reputation and the respect and support of their clients, employees and other stakeholders. This course is designed to assist employees in developing and understanding a framework with which to make ethical decisions. Cases will be drawn from real business situations. Research...

This course will provide students with an understanding of the process, issues, and techniques involved in administering a compensation system. Students will learn both the theoretical and applied aspects of the compensation function; the linkage between the compensation function and the organizational management process; and the compensation system design necessary to attract, retain and motivate...

Human Resources plays an integral role in the development of an organizational business plan and strategy. This course will provide an overview of the essential elements of the human resources planning process. Quantitative, as well as qualitative concepts, approaches and techniques will be discussed. This course is HRPA approved and is required to write the Comprehensive Knowledge Exam 1 (CKE1)...

This online course is designed to provide students with the essential skills required to be a sales professional in a Business-to-Business (B2B) environment. The course will explore computer and communication technologies as they apply to business-to-business selling and will provide an introduction to the use of customer relationship management (CRM) and web selling. Students will develop their...

This course will teach students the skills to manage the time dimension of projects. They will become familiar with estimating strategies, critical path identification, project float analysis, and defining and sequencing project activities using Network Diagrams and Gantt Charts. Students will also define, sequence, estimate resources and tasks to develop and control project schedules. The...

In the first half of the course, students learn to how to plan, identify, and perform qualitative and quantitative project risk analysis and opportunity analysis. Students also learn how to develop risk response plans; and lead, monitor and control project risks. In the second half of the course, students learn how to lead and build quality into projects, based on quality management principles...