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Marketing is more than just advertising and sales. Marketing is a multi-disciplinary process that facilitates exchanges of value between organizations and their clients and customers. Effective management of the marketing function provides unique challenges for all organizations. This course provides an overview of the decisions managers face as they develop and execute marketing plans. Recent...

Keyboarding speed, accuracy, and technique, combined with word processing proficiency, are essential skills required to work in any type of business environment. Students will learn how to type starting from the home-row position and then progress to learning the alphabetic, numeric, and symbol keys. In addition, introductory word processing concepts and commands will be applied to the production...

This 14-week course is designed to equip students with the fundamental skills needed to proficiently navigate and design spreadsheets using industry-standard software. Through a combination of independent study and collaborative group work, participants will develop a comprehensive understanding of spreadsheet design principles and practical applications. Specifically, students will learn to...

In today's evolving digital landscape, the modern marketer plays a crucial role in shaping and maintaining a brands' online presence through the brands' website. Websites are trusted by consumers as a single access point for brands. The modern website acts as a hub connecting various business operations and digital marketing efforts. With increasing importance on the website, marketers along with...

This micro-credential will provide essential knowledge and skills when supporting a person living with Alzheimer's Disease. Students will develop an understanding of the cause, onset, progression, course, and common symptoms seen with Alzheimer's Disease, as well as understand supportive therapies. This micro-credential is suitable for formal and informal care providers, as well as any student...

Through virtual lecture, case scenarios, and discussion, this micro-credential will support learners in understanding and applying concepts of personhood to people with dementia. Dementia is a stigmatized condition, and symptoms can overshadow other aspects of a unique person. Upon completing this micro-credential, students will have a solid understanding of personhood and personcentered care...

Through virtual lecture, case scenarios, and discussion, this micro-credential provides tools for learners to better understand the experience of dementia caregivers. Learners will assess the caregiving role, the impact of stress, burden, and burnout, and coping strategies to utilize as caregivers. This micro-credential would be suitable for informal and formal caregivers, as well as health and...

This online self-directed micro-credential Cultural Awareness & Diversity in Health offers learners a comprehensive understanding of the significance of cultural competency in healthcare delivery. Through interactive modules exploring various cultural perspectives, communication techniques, and patient-centred care practices, participants will acquire essential skills to navigate diverse patient...

This online self-directed micro-credential in Mental Health Awareness and Care equips learners with a comprehensive understanding of mental health disorders, stigma reduction strategies, and evidence-based intervention techniques. Through interactive modules exploring topics such as mental health assessment, crisis intervention, and self-care practices, participants will develop essential skills...

This course introduces the student to medical terminology, medical language, anatomy, physiology, pharmacology, medical procedures, medical ethics, and current medical concepts to provide a framework of knowledge that will be integrated throughout a variety of Office Administration - Health Services roles. An introduction to medical language, anatomy, physiology, pharmacology, and medical...